AML Policy of WINTERFOX SOLUTIONS POLAND Sp. z.o.o.

Last updated: 05.03.2025

Introduction

Meaning of the Document

1. In its business operations, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. provides services that could potentially be misused by customers for legitimizing proceeds from criminal activities or financing terrorism. To effectively mitigate, reduce, or prevent such illicit activities, the legal regulations of the Republic of Poland impose numerous obligations on WINTERFOX SOLUTIONS POLAND Sp. z.o.o..

2. In response, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. has established this binding document – the System of Internal Regulations, Procedures, and Control Measures – to incorporate these mandatory requirements into the services it offers. Simply put, the legitimization of criminal proceeds (commonly referred to as “money laundering”) involves customers using WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s services to conceal the illicit origin of their assets or make them harder to trace.

3. The methods used for money laundering are often similar to those used for financing terrorism, which requires tackling both issues through almost identical means. Comparable regulations apply to similar businesses in Poland and abroad, as money laundering and terrorism financing are international problems.

4. Additionally, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. is required to implement sanction measures, like other companies, imposed by the Republic of Poland on various individuals and entities. This includes conducting regular checks to determine whether a customer is subject to international sanctions and adhering to the procedures outlined in this document.

AML Policy content

5. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. Spółka z ograniczoną odpowiedzialnością (hereinafter: “WINTERFOX SOLUTIONS POLAND Sp. z.o.o.”), is legal entity incorporated by law of Republic of Poland and entered into Commercial Register under KRS number: 0000984493, held by District Court for the city ADDRESS.

6. The issue of anti-money laundering and counteracting terrorism has been regulated in:

  • the Polish Act of 1st March 2018 on counteracting money laundering and financing terrorism (Polish Journal of Laws 2023, item. 1124, 1285, 1723, 1843 – consolidated text);
  • Directive (EU) 2015/849 of the European Parliament and of the Council of 20 May 2015 on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, amending Regulation (EU) No 648/2012 of the European Parliament and of the Council, and repealing Directive 2005/60/EC of the European Parliament and of the Council and Commission Directive 2006/70/EC (OJ L 141, 5.6.2015, p. 73);
  • Directive (EU) 2018/843 of the European Parliament and of the Council of 30 May 2018 amending Directive (EU) 2015/849 on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing, and amending Directives 2009/138/EC and 2013/36/EU (OJ L 156, 19.6.2018, p. 43–74).

7. Money laundering shall be understood as the act referred to in Article 299 of the Act of 6 June 1997 – Polish Penal Code, that is:

Art. 299

§1. Anyone who receives, transfers or transports abroad, or assists in the transfer of title or possession of legal tender, securities or other foreign currency values, property rights or real or movable property obtained from the profits of offences committed by other people, or takes any other action that may prevent or significantly hinder the determination of their criminal origin or place of location, their detection or forfeiture, is liable to imprisonment for between six months and eight years.

§2. Anyone who, as an employee of a bank, financial or credit institution, or any other entity legally obliged to register transactions and the people performing them, unlawfully receives a cash amount of money or foreign currency, or who transfers or converts it, or receives it under other circumstances raising a justified suspicion as to its origin from the offences specified in §1, or who provides services aimed at concealing its criminal origin or in securing it against forfeiture, is liable to the penalty specified in §1.

8. Terrorist financing shall be understood as the act referred to in Article 165a of the Act of 6 June 1997 – Polish Penal Code; that is:

Art. 165a

Anyone who collects, transfers or offers means of payment, financial instruments, securities, foreign exchange, property rights or other movable or immovable property in order to finance a terrorist offence is liable to imprisonment for between two and 12 years.

9. The purpose of money laundering is to move the proceeds of criminal activity into the legitimate financial system and business cycle. Specific legal criteria for when money laundering is considered an offense are outlined in the Law.

10. The money laundering process consists of three stages: placement, layering, and integration:

11. a. Placement: Involves introducing cash or other physical assets obtained from illegal activities into financial or non-financial institutions.

12. b. Layering: This stage separates criminal proceeds from their source by using layers of complex financial transactions designed to obscure the audit trail, conceal the origin of the funds, and provide anonymity.

13. c. Integration: Laundered funds are reintroduced into the economy, appearing as legitimate funds within the financial system. Financial and non-financial institutions may be exploited at any stage of the money laundering process.

14. Money laundering is considered an offense regardless of whether the specific crime from which the funds originated has been identified.

15. Terrorist financing involves the collection or transfer of funds or other assets, directly or indirectly, with the intent (or knowledge) that they will be used in whole or in part for terrorist acts or related activities. The financing of the manufacture, storage, transfer, use, or distribution of weapons of mass destruction (referred to as proliferation) involves the direct or indirect collection or transfer of funds or assets, with the intention or knowledge that they will be used for proliferation.

16. Virtual currencies are rapidly evolving and represent a form of digital innovation. However, they pose a risk of being used by terrorist organizations to bypass the traditional financial system and hide transactions, as they can be conducted anonymously. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. engages in providing services related to virtual assets.

17. Under the Polish AML Act, WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s activities, such as the exchange between virtual currencies and payment methods, classify it as an “obligated entity” according to Article 2, point 1, section 12, letter a of the Polish AML Act. The General Inspector of Financial Information (GIIF), located at Świętokrzyska 12 Street, 00-916, Łódź, Republic of Poland, is the authority responsible for overseeing compliance with laws on combating money laundering and terrorist financing.

18. This Policy sets out the minimum standards for internal KYC (Know Your Customer) and AML (Anti-Money Laundering) controls that WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will follow to mitigate legal, regulatory, reputational, operational, and financial risks.

19. The key objectives of this Policy are:

20. a) To prevent WINTERFOX SOLUTIONS POLAND Sp. z.o.o. from being used, knowingly or unknowingly, for money laundering or terrorist financing;

21. b) To enable WINTERFOX SOLUTIONS POLAND Sp. z.o.o. to better understand its customers, their financial background, and sources of funds, helping to manage risks effectively;

22. c) To ensure compliance with all applicable laws and regulations, with regular reviews and updates to maintain relevant policies, procedures, and internal controls;

23. d) To establish appropriate controls for detecting and reporting suspicious activities in line with legal and regulatory requirements;

24. e) To provide WINTERFOX SOLUTIONS POLAND Sp. z.o.o. personnel with the necessary training and tools for handling KYC/AML procedures and reporting obligations.

25. This Policy and the defined KYC and AML procedures are regularly reviewed and updated, particularly in response to changing risk factors related to customers, countries or regions, products, services, transactions, or delivery channels, in accordance with Article 27, point 3 of the Polish Act of 1st March 2018 on counteracting money laundering and financing terrorism, and in line with industry standards and international regulations aimed at preventing illicit activities.

General Definitions

26. Terms used below shall have the following meaning in whole AML Policy and Annexes:

  • Polish AML Act – The Polish Act of 1 March 2018 on counteracting money laundering and financing terrorism (Polish Journal of Laws 2023, items 1124, 1285, 1723, 1843 – consolidated text).
  • GIIF – The authority within the Polish government responsible for overseeing compliance with money laundering and terrorist financing regulations. Full name: General Inspector of Financial Information (Polish: Generalny Inspektor Informacji Finansowej); address: Świętokrzyska 12 Street, 00-916, Łódź, Republic of Poland.
  • Customer – A natural or legal person with whom WINTERFOX SOLUTIONS POLAND Sp. z.o.o. enters into a business relationship or occasional transaction.
  • WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System – The technological platform, including software and customer relationship management tools, used to manage interactions with customers and potential customers.
  • WINTERFOX SOLUTIONS POLAND Sp. z.o.o. – WINTERFOX SOLUTIONS POLAND Sp. z.o.o. Spółka z ograniczoną odpowiedzialnością, with its registered office in Łódź, Republic of Poland (hereinafter: “WINTERFOX SOLUTIONS POLAND Sp. z.o.o.”), a legal entity incorporated under Polish law and registered in the Commercial Register under KRS number: WINTERFOX SOLUTIONS POLAND Sp. z.o.o., maintained by the District Court for the city of Łódź, 20th Commercial Division of the National Court Register.
  • AML Specialist – An employee responsible for conducting thorough assessments of customer documents obtained during the customer verification process. After applying financial security measures, the AML Specialist decides whether to establish business relationships and open customer accounts. If WINTERFOX SOLUTIONS POLAND Sp. z.o.o. does not employ an AML Specialist, these duties are carried out by the AML Officer.
  • AML Policy – This document, titled Internal Procedure for Counteracting Money Laundering and Terrorist Financing, referred to in Article 50 of the Polish Act of 1 March 2018 on Counteracting Money Laundering and Terrorist Financing.
  • AML Officer – A management-level employee responsible for ensuring that WINTERFOX SOLUTIONS POLAND Sp. z.o.o. and its employees, as well as others acting on behalf of the company, comply with regulations on money laundering and terrorist financing in accordance with Article 8 of the Polish AML Act. If no AML Officer is appointed or if the officer is temporarily absent due to health or other reasons, these responsibilities are assumed by a designated member of the Management Board, as outlined in Articles 6 and 7 of the Polish AML Act.

Definition of the Politically Exposed Person (PEP)

27. Individuals considered politically exposed persons (PEP) are those holding prominent positions or public functions, including:

  • General directors of supreme and central state authorities, general directors of voivodeship offices, and heads of regional offices of special government administrative authorities.
  • Directors, deputy directors, and members of governing bodies of international organizations, or those performing equivalent roles in such organizations.
  • Members of administrative, management, or supervisory bodies of state-owned enterprises, including directors of state-owned companies and members of the management or supervisory boards of entities in which the State Treasury holds more than half of the stocks or shares, or which are owned by other state-owned legal entities.
  • Ambassadors.
  • Members of courts of auditors or central bank management boards, including the President and members of the Management Board of the National Bank of Poland (NBP).
  • Members of supreme courts, constitutional courts, or other high-level judicial bodies whose decisions are generally not subject to further appeal, except in exceptional circumstances, including judges of the Supreme Court, Constitutional Tribunal, Supreme Administrative Court, regional administrative courts, and appellate courts.
  • Members of the governing bodies of political parties.
  • Members of parliament or similar legislative bodies, including deputies and senators.
  • Heads of State, heads of government, ministers, deputy ministers, secretaries of state, and undersecretaries of state, including the President of the Republic of Poland, the Prime Minister, and Deputy Prime Ministers.

28: Family members of a politically exposed person – this shall be understood as:

  • a spouse or a cohabitant of a politically exposed person;
  • a child of a politically exposed person and his/her spouse or a cohabitant;
  • parents of a politically exposed person.

29. Persons known to be close associates of a politically exposed person – this shall be understood as:

  • natural persons who have beneficial ownership of legal persons, organizational units having no legal personality or trusts with a politically exposed person, or any other close relationships with such a person related to the business activity conducted;
  • natural persons who have sole beneficial ownership of legal persons, organizational units having no legal personality or a trust which is known to have been set up for the de facto benefit of a politically exposed person.

30. In order to establish whether a natural person Customer or a beneficial owner is a PEP WINTERFOX SOLUTIONS POLAND Sp. z.o.o. executes determinations as follows:

Business Relation Establishment

Pre-Business Relation Establishment Procedure

31. If it is determined that the customer is a Politically Exposed Person (PEP), the establishment of the business relationship requires approval from WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s statutory authority, including in cases where the customer is a legal entity subject to PEP-related obligations. Only after the full completion of the outlined procedure (and based on the resulting assessment) is the employee authorized to act on behalf of WINTERFOX SOLUTIONS POLAND Sp. z.o.o. to establish the business relationship, allowing the company to begin providing services within the framework of that relationship.

Once a customer expresses interest in establishing a business relationship with WINTERFOX SOLUTIONS POLAND Sp. z.o.o., the following steps must be strictly followed by the designated employee responsible for managing the process:

  • The employee provides all collected information to the AML officer for evaluation and a decision on establishing the business relationship, paying special attention to any obligations and the customer’s risk profile, particularly if categorized as type 2,3,4 or 5.
  • The customer’s risk profile is determined based on the risk assessment procedures detailed in the Risk Profile chapter.
  • An initial customer screening is conducted, as described in the Natural Person Customer Identification chapter.
  • The employee carries out an initial customer identification as specified in the Customer Identification and Verification chapter, following the appropriate procedure depending on whether the customer is an individual or a legal entity.
  • A file (both physical and digital) is initiated to include all relevant information and documentation, in accordance with internal regulatory guidelines related to the business relationship or customer (unless previously created).

Authorized Persons for Business Relation Establishment on Behalf of the Customer

33. Only the customer, or a person authorized by the customer, their statutory representative, or guardian is allowed to manage matters related to establishing a business relationship. This encompasses the customer personally, their statutory authority or a member of that authority, or an authorized representative.

34. Authorization is confirmed by a power of attorney that features the legalized signature of the donor or a notarized copy. The document should include the identification details of both the donor and the representative, as well as the extent of the representative’s authority. The original or notarized copies of this power of attorney must be kept.

35. Verification of statutory representation requires a relevant document, such as a birth certificate for cases where a parent represents a child. If a different statutory representative or guardian is involved, their authority to represent the customer must be verified by a court decree. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. is not required to retain these documents, but if a court decree is provided, the file number must be recorded.

Customer’s Obligation to Provide Cooperation

36. The customer must fully cooperate during the initial identification process and provide all necessary information and documents required for completing the procedures outlined in this chapter.

Verification of Information in Case of Doubts

37. If there are any doubts about the information or data obtained during customer identification or screening, the employee must promptly verify this information. Verification can be done using publicly available sources or by contacting the customer for further explanations and any additional required documents.

Assessment of Customer’s Behavior

38. While carrying out the procedures described in this chapter and during negotiations with the customer, the employee must continuously assess whether the customer’s behavior suggests any suspicious business activity.

Handling of Customer’s Concealment of Third-Party Representation

39. If an employee suspects that the customer is not acting on their own behalf or is concealing that the business relationship is intended to benefit a third party, the employee must refuse to establish the business relationship.

Customer identification – KYC Procedure

40. To establish a business relationship with WINTERFOX SOLUTIONS POLAND Sp. z.o.o., customers must undergo a specific identity verification process.

41. The purpose of this section is to ensure proper identification and verification of customers involved in transactions, as well as to provide ongoing monitoring of business relationships.

42. This includes oversight of transactions during the business relationship, regular data verification, updating of relevant documents and information, and when necessary, identifying the source and origin of funds used in transactions.

43. Customer due diligence is a key tool for ensuring compliance with legislation aimed at preventing money laundering and terrorist financing, while also promoting sound business practices.

44. Customer due diligence consists of a set of activities and practices based on WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s organizational and functional structure. These are outlined in internal procedures approved by the company’s governing bodies and are subject to control systems established under internal control rules.

45. The purpose of customer due diligence is to prevent the use of assets or property obtained through criminal means in the economic activities of credit and financial institutions. This aims to prevent the misuse of the financial system and economic environment of the Republic of Poland for money laundering or terrorist financing. At its core, customer due diligence enforces the Know-Your-Customer (KYC) principle, ensuring customers are properly identified and transactions are assessed in relation to their main business activities and payment patterns. It also helps to identify unusual circumstances that might raise suspicions of money laundering or terrorist financing.

46. Customer due diligence ensures the implementation of appropriate risk management measures, facilitating continuous monitoring of customers and their transactions, and the collection and analysis of relevant information. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. follows principles aligned with its business strategy and applies customer due diligence according to the level of risk determined by prior analysis, adjusting the extent of due diligence accordingly.

47. Customer due diligence is applied on a risk-sensitive basis. This means the nature of the business relationship or transaction, along with the associated risks, are taken into account when selecting and applying measures. Risk-based customer due diligence involves assessing the specific risks of a business relationship or transaction and, based on that assessment, determining the appropriate due diligence measures (e.g., normal, enhanced, or simplified).

48. When establishing a business relationship, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will identify the person involved and verify their right to representation using reliable sources. Additionally, it will identify the beneficial owner, understand the control structure of companies, and determine the nature and purpose of potential transactions. This may also include identifying the source and origin of funds involved.

49. Customer due diligence measures are considered appropriate and sufficient if they enable the identification of transactions that may be linked to money laundering or terrorist financing, as well as unusual or suspicious transactions. These measures also seek to flag transactions that lack a reasonable financial purpose or contribute to achieving these goals.

50. If the risk associated with a business relationship is low, and national legislation allows, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. applies standard customer due diligence (CDD) measures. However, if the risk is elevated, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. implements enhanced customer due diligence (EDD) measures.

Customer Identification and Verification (CDD)

The AML regulations identify a category of individuals generally considered to present a low risk due to oversight by regulatory authorities. As a result, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. is not required to carry out the identification and verification processes outlined in the (Natural Person Customer Identification) Chapter and (Business Entity Customer Identification) Chapter for these individuals.

51. These individuals include:

  • Clients who do not exhibit any factors requiring Enhanced Due Diligence (EDD), and
  • Clients who do not exhibit any factors requiring Enhanced Due Diligence (EDD).

52. National risk factors encompass:

  • Geographic risk factors:
    • Countries under sanctions, embargoes, or similar restrictive measures by the EU or UN
    • Countries supporting or funding terrorist activities or providing safe havens for known terrorist organizations,
    • Countries identified by the EU or international bodies as having ineffective systems to prevent money laundering, terrorist financing, or the proliferation of weapons of mass destruction,
    • Countries with high levels of corruption or criminal activity.
  • Client risk factors:
    • Clients engaged in business activities with elevated risk,
    • Clients named as beneficiaries of life insurance policies,
    • Clients with unusually complex ownership structures for their business type,
    • Clients whose business activities involve substantial cash transactions,
    • Clients that are corporations with authorized shareholders or partners or that issue bearer shares,
    • Legal entities or trusts used for holding personal assets,
    • Unusual business relationships with the client.

53. In the event that an employee suspects a customer’s classification within this category, the following procedures must be adhered to:

  • Conduct a thorough verification to ascertain whether the client fulfills the established criteria.
  • Evaluate, utilizing all available information, whether the customer or the prospective business relationship presents heightened risks associated with money laundering or the financing of terrorism. During this evaluation, it is imperative to gather any additional supportive or missing information as required; should uncertainties arise, simplified identification and verification processes are not permissible.
  • Determine whether, based on the information at hand, the customer is categorized within a specific risk profile (i.e., assigned risk levels of 2, 3, 4, or 5). If this is the case, simplified identification and verification processes are not permissible.
  • Ascertain whether the customer qualifies as a Politically Exposed Person (PEP); if this is confirmed, simplified identification and verification processes are not permissible.
  • Appropriately document the customer’s identification data; no further verification or risk profiling is required.

54. Keeping a thorough record of the entire verification process, including details of who performed it, when it was conducted, and the basis for the verification, is essential and should be maintained as part of customer-related documentation.

55. Additionally, throughout the business relationship, regular checks must be carried out to ensure that the customer remains eligible for simplified verification and customer checks. If any conditions are violated, simplified procedures cannot be used, and the necessary procedures must be completed before providing further services to the customer.

56. The use of simplified identification and verification procedures does not exempt the company from other obligations outlined in this document, specifically the responsibility to evaluate whether the services provided to the customer display characteristics of suspicious transactions.

57. The Risk Assessment document might contain restrictions on applying exceptions from identification and verification for certain customer types, services, and usage methods. Employees must comply with these limitations.

Enhanced Customer Identification and Verification

58. The 59. WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s AML regulations identify specific factors that indicate elevated client risks, requiring the implementation of increased identification and verification measures.

59. The Management Board and the MLRO are the key authorities within WINTERFOX SOLUTIONS POLAND Sp. z.o.o. responsible for endorsing Enhanced Due Diligence (EDD) procedures.

60. Enhanced identification and verification are necessary under the following circumstances:

  • When establishing or maintaining a business association with an individual from a high-risk third country (as specified in FATF and EU lists in the Prohibited Countries chapter).
  • Prior to carrying out transactions involving a high-risk third country (as specified in FATF and EU lists in the Prohibited Countries chapter).
  • Prior to or upon entering a business relationship with a Politically Exposed Person (PEP).
  • WINTERFOX SOLUTIONS POLAND Sp. z.o.o. may require additional documentation, such as source of funds and source of wealth, from customers during EDD checks.

61. During enhanced identification and verification, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. shall, as necessary to effectively manage identified risks, surpass measures applied in standard customer identification and verification by:

62. Procuring additional documents or information regarding:

  • Beneficial ownership,
  • Planned type of business connection,
  • Where the client’s and beneficial owner’s money and assets come from,
  • Checking documents or information from various reliable sources,
  • Consistently and thoroughly watching over the business relationship and its transactions,
  • Getting approval from a member of its official board or an authorized individual to handle anti-money laundering and counter-terrorist financing actions to create or carry on the business relationship,
  • Requiring the initial payment for the business relationship or trade outside the relationship to come from an account in the client’s name with a financial institution subject to identification and control standards equivalent to those of the EU, or
  • Carrying out extra measures in line with the nature of the obligated person, its operations, and its risk evaluation.
  • The Employee must report to the MLRO the applied EDD measures within 2 working days of their initiation.

Natural person Customer identification

63. To enter into business relation with WINTERFOX SOLUTIONS POLAND Sp. z.o.o. Customer who is natural person has to provide following data:

  • Full Name (with first name and last name separation);
  • Residential Address;
  • Citizenship;
  • Number entered in the Polish Universal Electronic System for Civil Registration (PESEL)-if applicable or date of birth and place of birth in the case if the PESEL number has not been signed;
  • Series and number of the document confirming the identity;
  • residence address

64. Customers are required to provide their identification information and other details such as address verification documents and payment method information to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. during the registration process in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System. Alternatively, they can provide this information to the AML Specialist upon request by the AML Specialist.

65. Verification of identity is required by obtaining a high-resolution, non-expired copy of the Customer’s government-issued ID:

  • Live photo of the passport via SumSub software;
  • Live photo of ID card (both sides) via SumSub software;
  • Live photo of driving license via SumSub software;

66. Natural person should submit a national identity document issued by the resident country, or equivalent identity document, or identity document, which is valid for entry into the country there identification are taken.

67. The WINTERFOX SOLUTIONS POLAND Sp. z.o.o. verifies the correctness of the data specified in this section, using information originating from a credible and independent source for that purpose.

68. The AML Specialist using the Document Verification System provided by Sum And Substance Ltd (UK) (https://sumsub.com/) shall perform the following checks:

  • The Face Match Check enables the confirmation of matches between an image of a person’s face and a range of other photo images found in various documents, such as a passport, name badge, driver’s license, other photo IDs, as well as selfies or avatar images. The result of a completed search is a binary “match” or “doesn’t match” outcome.
  • The Identity Check allows the verification of a person’s identity by matching the person’s data against data from multiple document check databases.

69. After providing of necessary information the WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s partner SumSub makes checks in Global Watchlist (https://sumsub.com/knowledgebase/global-watchlist-screening/).

70. The partner utilizes a comprehensive database containing various lists from around the world to conduct regular identity checks on individuals suspected of illegal activities such as terrorism, money laundering, fraud, or being a politically exposed person (PEP). These lists are sourced from domestic and international governmental, law enforcement, and regulatory databases, and they store information on individuals prohibited from certain industries, including finance and healthcare. This includes individuals such as specially designated nationals, terrorists, narcotics traffickers, money launderers, blocked persons, parties subject to economic sanctions, and those involved in the proliferation of weapons of mass destruction.

71. If the customer wishes to continue their collaboration with WINTERFOX SOLUTIONS POLAND Sp. z.o.o., they are required to undergo a full verification process and provide all requested documents.The potential or existing Customer shall present identity (personal) documents to the WINTERFOX SOLUTIONS POLAND Sp. z.o.o.:

  • The original document in natural and legal entities’ form is required for in-person identification.
  • Uncertified copies are permissible for remote identification purposes.

73. The Customer’s personal identity document and other documents submitted to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must meet the following criteria:

  • Identity documents for natural persons should contain specific information.
  • The documents must be valid, with a non-expired validity term at the time of submission to WINTERFOX SOLUTIONS POLAND Sp. z.o.o., and not declared invalid.
  • The documents should be free from any damages such as water stains, dye marks, or punches.

Business entity Customer identification

73. In order to establish a business relationship with WINTERFOX SOLUTIONS POLAND Sp. z.o.o., a legal entity or an organization with legal capacity must provide the following information:

  • Name (business name)
  • Organizational form
  • Registered office address or business address
  • Tax Identification Number (NIP)
  • Commercial registration number
  • Date of registration

74. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. confirms the legal status of the legal entity by examining the relevant documentation, including:

  • Extract from Commercial Register
  • Founding act of the legal entity
  • A legal document related to the formation of WINTERFOX SOLUTIONS POLAND Sp. z.o.o. or corporation
  • The memorandum of association and articles of association/by laws/partnership agreement
  • Share certificate and register
  • Shareholder register
  • Shareholder structure
  • Directors register
  • Authorized signatory list
  • Declaration of Trust

75. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. verifies that any person purporting to act on behalf of the legal person / entity is properly authorized.

76. When all required documents are received from the Customer, the AML Specialist shall perform a Customer’s documents verification against the Document Verification System provided by Sum And Substance Ltd (UK) (https://sumsub.com/).

77. The AML Specialist, utilizing the Document Verification System provided by Sum And Substance Ltd (UK) (https://sumsub.com/), will conduct the following verifications:

  • Checks for Document Integrity involve automatically authenticating photos and scanned copies of physical documents to identify any signs of tampering or graphic editing, assigning a trust score to each document reviewed.
  • Text recognition allows for the automatic extraction of data from the documents.
  • Additional checks include verifying document completeness, detecting if photos were captured from a screen, cross-checking all submitted data (name, date and place of birth, signature), identifying duplicated accounts, and confirming addresses.

78. Upon detecting any issues with the verification of documents, the AML Specialist will:

  • If verification indicates that an identity document may be invalid, the AML Specialist shall reach out to the issuing authority of the identity document to verify its status.
  • If the identity document is invalid, the AML Specialist shall be notified, and establishment of Business Relations with the Customer shall be declined.
  • Verify the information within the documents submitted to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. by legal entities with the relevant records in databases such as the National Court Register in the Republic of Poland – https://ekrs.ms.gov.pl/

79. Natural persons acting on behalf of the Customer (UBO, directors, etc.) are automatically screened as part of the general KYC process. The process involves checking state and public registers, corporate documents provided by the legal entity, and open sources. It begins with collecting basic information about WINTERFOX SOLUTIONS POLAND Sp. z.o.o. (registration number, address, etc.) and then verifies the control and beneficial ownership structure while simultaneously validating the uploaded documents for their accuracy and completeness. The list of accepted documents depends on the jurisdiction of the legal entity. Additionally, AML screening is automatically carried out, including checks against sanction lists, adverse media, and blacklisting.

80. The relevant Customer’s excerpt from the register displays the current authorized representatives of WINTERFOX SOLUTIONS POLAND Sp. z.o.o.. To ensure the extract is up-to-date, it should not be older than 6 months. If the present register extract is older, the AML Specialist must verify its content online and compare it with the information received from the Customer.

81. The AML Specialist contacts the Customer to ascertain the reasons for any discrepancies revealed during verification. Unless the Customer can provide a logical and reliable explanation for such discrepancies, the AML Specialist will decline to establish business relations with the Customer.

82. The AML Specialist verifies the data within the documents submitted to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. by legal entities (Customers from other countries if relevant information is available from the European Business Register) against the information contained in the European Business Register database at https://www.ebr.org/ or other foreign registers available to WINTERFOX SOLUTIONS POLAND Sp. z.o.o..

83. Data from the specified registers (databases) will be printed out as part of the verifications mentioned above and will be saved as electronic Customer files in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System.

Identification of Beneficial owner

84. Measures are taken by WINTERFOX SOLUTIONS POLAND Sp. z.o.o. to identify the beneficial owner(s) of the contractor and verify their identity by obtaining the required data outlined in this Policy.

85. If a business relationship is established or occasional transactions are conducted with a contractor that is mandated to register information about beneficial owners, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must obtain confirmation of the registration or a copy from the Polish Central Register of Beneficial Owners or the relevant register maintained in a Member State.

86. The term “beneficial owner” denotes a natural person or persons who, through legal or factual circumstances, have the power to significantly influence the actions of a contractor, or on whose behalf business relationships are established or occasional transactions are conducted. This includes:

  • For a contractor that is a legal person other than a WINTERFOX SOLUTIONS POLAND Sp. z.o.o. with securities admitted to trading on a regulated market subject to disclosure requirements in accordance with EU law, the beneficial owner is:
    • A natural person holding ownership rights to more than 25% of the total stocks or shares, or holding more than 25% of the total votes in the contractor’s decision-making body, including as a pledgee, usufructuary, or under arrangements with other voting rights holders.
    • A natural person exercising control over legal persons holding in aggregate more than 25% of the total stocks or shares, or holding in aggregate more than 25% of the total votes in the contractor’s body, including as a pledgee, usufructuary, or under arrangements with other voting rights holders.
    • A natural person holding a senior management function in the absence of any other identifiable beneficial owner.
  • For a contractor that is a trust, the beneficial owner includes the settlor, trustee, supervisor (if any), beneficiary, or any other person exercising control over the trust.
  • For a contractor that is a natural person and no other natural person or persons are found to exercise control over them, they shall be assumed to be the beneficial owner.

87. Identifying the beneficiary aims to prevent WINTERFOX SOLUTIONS POLAND Sp. z.o.o. from providing services to natural or legal entities intentionally concealing their actual identity under the guise of another entity.

88. The AML Specialist must identify the beneficiary before establishing business relations by obtaining the minimum information listed in clause 28, using information from the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System, or using data or documents from the information systems of the Republic of Poland or another country, including information from the Polish Central Register of Beneficial Owners: https://crbr.podatki.gov.pl/. However, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. should not rely exclusively on information from the Polish Central Register of Beneficial Owners or the registers referred to in Directive 2015/849 maintained in the relevant Member State.Using the data or documents from the information systems of the Republic of Poland or another country, in particular information from Polish Central Register of Beneficial Owners: https://crbr.podatki.gov.pl/, however WINTERFOX SOLUTIONS POLAND Sp. z.o.o. shall not rely exclusively on the information from the Polish Central Register of Beneficial Owners or the register referred to in Article 30 or 31 of Directive 2015/849 maintained in the relevant Member State;

89. In accordance with the provisions hereof, the Responsible Officer shall take all and any steps required, useful, feasible and reasonable to identify the Beneficiaries of the potential and existing Customers. The AML Specialist shall identify the Beneficiary of the Customer as well as the Beneficiary from one or more related financial transactions if different from the Beneficiary identified earlier.

90. The AML Specialist shall perform the steps again described in the AML Policy for identification of the Beneficiary whenever there are grounds to suspect that:

  • The Beneficiary is a person other than that declared by the Customer; or
  • The Customer has provided incorrect, inaccurate or incomplete information to the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. about the Beneficiary.

91. When deemed reasonable, proportional, and useful in a specific instance, the AML Specialist may request one or more of the following documents or information regarding the Beneficiary:

  • Details of the Beneficiary’s occupation, profession, and professional experience, supported by relevant documents,
  • An identification document signed by the Beneficiary to confirm their status as the Beneficiary of the Customer,
  • A signed document from the Beneficiary disclosing the source of their assets, along with supporting documentation such as certificates from property registers (Land Register, Water Transport Vehicle Register, Road Transport Vehicle Register, Aircraft Register, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. Register, etc.), tax certificates, loan agreements, wills, bank statements, or other related documents,
  • Documents that substantiate the basis for recognizing the person as the Beneficiary of the Customer, such as bank statements showing transactions from the Customer, or a written explanation from the Customer or Beneficiary detailing the benefit,
  • Tax returns or income certificates, including wages, dividends, or income from contracts,
  • Any additional information or documents that help confirm that the declared Beneficiary is indeed the true Beneficiary.

92. If the AML Specialist finds it appropriate, the AML Specialist may:

  • Request the Beneficiary to visit WINTERFOX SOLUTIONS POLAND Sp. z.o.o. in person and provide the required information as outlined in the AML Policy,
  • Arrange a visit to the Beneficiary to collect the necessary data,
  • Gather more information on the Beneficiary through publicly available sources like databases or the internet.

93. After reviewing the information provided by the Customer and other sources about the declared Beneficiary, the AML Specialist will assess:

  • Whether the information is sufficient and reliable (with documented, objective reasoning) and whether it demonstrates that the Beneficiary aligns with the Customer’s economic or personal activities in scope and nature,
  • Whether the documents show that the declared Beneficiary could indeed be the actual Beneficiary;
  • Whether the Beneficiary’s age, social or financial status, or occupation aligns with the Customer’s economic activity and does not raise concerns of Money Laundering or Terrorist Financing,

Recognized Identity Documents

94. Employees of WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will accept the following types of identity documents (certificates of identity) primarily for identification purposes:

  • Any passport issued by a country
  • Any identity card issued by a member state of the European Union, as well as Iceland, Norway, Switzerland, and Liechtenstein
  • Any driving license issued by a member state of the European Union, as well as Iceland, Norway, Switzerland, and Liechtenstein
  • Any residence permit issued by a member state of the European Union, as well as Iceland, Norway, Switzerland, and Liechtenstein.

95. In addition to the mentioned identity documents, employees may accept another identity card issued by a public authority for identification, as long as it is valid at the time of identification, contains images, and at least some of the authorized holder’s identification data.

Characteristics Unsuitable for Identification

96. When a customer shows an identity card with any of the following characteristics, the employee will refuse to use it for identification and will ask for an alternative identity card:

  • An identity card that does not have any credibility indicators (especially for identity cards issued abroad)
  • An identity card suspected of not being issued by a public administration authority (especially for identity cards issued abroad)
  • An expired identity card (if expiration date is specified)
  • A severely damaged identity card (e.g., unreadable, overwritten, glued, missing pages, or excessively damaged)
  • An identity card without a photograph or with an altered or unusable photograph for proper verification of the photo and customer appearance
  • An identity card with a photograph that does not match the customer’s appearance
  • An identity card without clear indication of the issuing authority and country
  • An identity card that is only a black-and-white or color copy of the original.

97. If the employee is unsure about the validity or authenticity of the presented identity card, they can check authenticity and security features against forgery using the online system “PRADO – public registry of valid identity cards and passports.” This system can be accessed for free at http://prado.consilium.europa.eu/. Additionally, the system provides links to national websites of document issuers, allowing verification of whether the document is reported as stolen, missing, or otherwise invalidated.

Enhanced Due Diligence

WINTERFOX SOLUTIONS POLAND Sp. z.o.o. undertakes enhanced financial security measures in the cases of higher risk of money laundering or terrorist financing; business relations with Politically Exposed Persons (PEP).

98. Indicators of a higher risk of money laundering and terrorist financing include the following:

  • Establishing business relationships under unusual circumstances,
  • The Customer being:
    • A legal entity or organization without legal personality, primarily used for storing personal assets,
    • A WINTERFOX SOLUTIONS POLAND Sp. z.o.o. that has issued bearer shares not traded on organized markets, or a WINTERFOX SOLUTIONS POLAND Sp. z.o.o. where the rights associated with shares or stocks are exercised by entities other than the shareholders or stockholders,
  • The Customer’s business activity involving a significant number of cash transactions or large cash amounts,
  • An unusually complex or excessively intricate ownership structure given the nature and scope of the Customer’s business,
  • The Customer utilizing private banking services or products,
  • The Customer using services or products that enhance anonymity or obscure their identity, including services involving the creation of additional account numbers under certain provisions of Polish law,
  • Establishing or maintaining business relationships or conducting transactions without the Customer’s physical presence, especially when the associated risks of money laundering or terrorist financing have not been mitigated through alternative means, such as electronic identification measures or qualified electronic signatures,
  • Transactions ordered by unknown or unrelated third parties, where the Customer is the beneficiary,
  • Business relationships or transactions involving new products, services, or distribution channels,
  • The Customer linking business relationships or transactions with:
    • A high-risk third country,
    • A country known for high levels of corruption or criminal activity, or one supporting or associated with terrorist activities,
    • A country subject to sanctions or restrictive measures by the United Nations or the European Union,
  • Business relationships or transactions connected to crude oil, arms, precious metals, tobacco, cultural artifacts, ivory, protected species, or other items of archaeological, historical, cultural, or scientific significance,
  • Business relationships or transactions involving a Customer who is a citizen of a third country seeking residency or citizenship in exchange for capital transfers, real estate acquisitions, Treasury bonds, or investments in corporate entities.

Enhanced Due Diligence Procedure

99. Before implementing Enhanced Due Diligence (EDD) measures, the Employee at WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must first confirm that the Business Relationship or transaction presents a high risk, justifying the use of these measures.

100. The Employee should then assess whether specific risk factors are present, considering each factor individually as a basis for applying EDD to the Customer.

101. When initiating a cross-border correspondent relationship with a financial institution based in a Third Country, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must take the following steps:

  • Obtain detailed information about the Customer to understand the nature of its operations and assess its reputation and regulatory oversight using publicly available sources.
  • Evaluate both the Customer’s and the recipient entity’s Anti-Money Laundering (AML) control measures.
  • Obtain approval from a Management Board member before establishing any new correspondent relationships.
  • Clearly document the roles and responsibilities of the Customer.
  • Ensure the Customer has conducted appropriate Customer due diligence and can provide relevant identification data upon request.

102. For transactions or Business Relationships involving Politically Exposed Persons (PEPs), their family members, or close associates, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must:

  • Obtain approval from a Management Board member before initiating or continuing a Business Relationship with such individuals.
  • Take steps to verify the source of the funds and wealth involved.
  • Continuously monitor the Business Relationship with enhanced controls, paying close attention to transaction patterns.

104. In other cases requiring EDD measures, the Employee is responsible for determining the appropriate scope of these measures. Additional actions may include:

  • Verifying additional information provided during Customer identification.
  • Obtaining more details on the purpose and nature of the Business Relationship, verifying information from reliable sources.
  • Acquiring documents to confirm the execution of transactions and the source of funds.
  • Ensuring initial payments are made through an account held in the Customer’s name with a regulated credit institution.
  • Conducting Customer Due Diligence (CDD) in person with the Customer or their representative.
  • Gathering more information about the Customer and their Beneficial Owner, including minority shareholders.
  • Enhancing monitoring of the Business Relationship, increasing control frequency, and scrutinizing additional transaction indicators.
  • Obtaining Management Board approval for any new or ongoing transactions or Business Relationships.

105. The Employee must notify the Money Laundering Reporting Officer (MLRO) within two working days of initiating EDD measures, particularly if triggered by suspicions of money laundering (ML), terrorist financing (TF), or other illicit activities related to a customer profile. When EDD measures are in place, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. reviews the Customer’s risk profile at least every six months.

Preliminary Customer Assessment Procedure

Preliminary Customer Assessment

106. The purpose of the preliminary customer assessment is to collect essential information in order to evaluate:

  • Whether the customer poses a money laundering or terrorist financing risk to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. and to help define their risk profile.
  • Whether the customer meets WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s eligibility criteria (i.e., if services will be provided to the customer at all).
  • Whether the services provided during the Business Relationship show any indications of suspicious activity, requiring notification.

Procedure for Conducting Preliminary Customer Examination

107. The employee conducting the preliminary examination will:

  • Identify and document the purpose of the business relationship (why the customer is using the services).
  • Determine, verify, and record the source of funds or assets involved in the business relationship.
  • For individuals, document their nationality and country of residence; for legal entities, document the location of their registered office, branches, or subsidiaries.
  • For legal entities, identify and record the ownership structure, management, and beneficial owners, ensuring the method and source of this information is documented.
  • Provide a thorough description of the customer’s activities, including those related to virtual assets, to fully understand their operations.

108. If the customer is acting on behalf of another person, the employee must examine and document the activities, ownership, management structure, and beneficial owners of the represented person, as though they were the customer. Representation documents must also be obtained.

Data Collection and Verification Procedure

109. The employee collects the required data primarily through independent research, available documentation, and customer-provided statements.

110. The purpose of the business relationship is typically derived from customer interviews or declarations.

111. The source of funds is usually inferred from financial documents such as accounting records, annual reports, and trade licenses. The employee must ensure that sufficient information is obtained to verify the legitimacy and feasibility of these sources.

112. Information on nationality, residency for individuals, and registered office locations for legal entities can be sourced from the customer’s website or statements.

113. Ownership, management structure, and beneficial ownership details are collected from publicly available information or customer statements. If these are not available, the employee may request formal declarations or proofs from the customer, documenting how the information was acquired.

Data Verification

114. If there are concerns regarding the accuracy or completeness of customer-provided data, the employee should request supporting documents, such as accounting records, bank statements, or confirmations from relevant authorities.

115. Only original documents or certified copies are accepted, and permanent copies of these documents must be maintained.

Risk-Based Approach Implementation

116. The Risk Assessment document may define the level of detail and reliability required for different types of customers, services, or delivery methods. It serves as a guide for employees to determine the appropriate level of information and document reliability for each case.

Establishing the Customer's Risk Profile

117. Before entering into any business relationship, the employee is responsible for creating a distinct risk profile for the customer.

118. If a prior business relationship exists and is ongoing (with the customer using other services), the risk profile will be updated when any new business dealings are established.

119. The risk profile includes all information available to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. about the customer, encompassing details from the initial identification process and checks. It also incorporates additional information gathered by the employee, as well as any data from previous business relationships that have ended.

120. All data is securely stored in encrypted format on servers located in Uptime Institute-certified Tier III data centers, which meet TIA-942 and PCI DSS standards. These centers are both technically and physically protected 24/7 by audited security personnel. Data is transmitted via a secure channel with cryptographic encryption based on the TLS 1.2 protocol, and decryption keys are stored separately. Sum and Substance Ltd, registered with the Information Commissioner’s Office in accordance with the Data Protection Act 2018, enables 256-bit TLS encryption on all devices. All sensitive customer data is stored and encrypted on Sum and Substance Ltd servers, with WINTERFOX SOLUTIONS POLAND Sp. z.o.o. not retaining customer data on its own servers. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. receives webhook notifications from Sum and Substance Ltd about changes in applicant status (e.g., verified or denied), but not the sensitive customer data itself.

Customer Risk Profile Assessment

121. The customer’s risk profile represents an evaluation of the potential risk they pose in using WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s services for money laundering or terrorism financing.

122. Based on identified risk factors, customers are classified into the following categories:

  • Risk Profile 1: No identified risk factors.
  • Risk Profile 2: Low identified risk factors.
  • Risk Profile 3: Moderate identified risk factors.
  • Risk Profile 4: High identified risk factors.
  • Risk Profile 5: Unacceptable customer.

123. The risk profile plays a critical role in two areas: it determines the frequency and intensity of actions outlined in this document and provides essential information when evaluating suspicious transactions.

Risk Factors

124. Risk factors pertain to customer attributes, the products offered, or the methods of service delivery that heighten the risk of WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s services being used for money laundering or terrorism financing.

125. Depending on the presence or absence of these risk factors, customers are categorized into Risk Profiles 1, 2, 3, 4, or 5.

Risk Profile - Type 1

126. Risk Profile 1 is assigned to customers who do not exhibit any risk factors that would qualify them for Risk Profiles 2, 3, 4, or 5.

127. A customer with Risk Profile 1 presents minimal to negligible risk to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. concerning money laundering and terrorist financing if:

  • The customer’s jurisdiction is not on the high-risk or prohibited list of countries.
  • The customer’s monthly turnover is below 5,000 EUR.
  • The client’s business does not engage in activities listed as prohibited.
  • There are no known risk factors that would necessitate a Risk Profile of 2, 3, 4, or 5.

Risk Profile - Types 2, 3, 4

128. Risk Profiles 2, 3, or 4 are assigned if no risk factors categorize the customer as Risk Profile 5, and if any risk factors outlined in the Risk Assessment document for types 2, 3, or 4 are present.

129. A customer with Risk Profile 2 poses a low risk to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. concerning money laundering and terrorist financing. To qualify for this profile, the customer must:

  • Be in a jurisdiction not listed as high-risk or prohibited.
  • Have a monthly turnover under 15,000 EUR.
  • Operate in a business sector that is not prohibited.
  • Not exhibit risk factors that would necessitate a Risk Profile of 3 or 4.

130. A customer with Risk Profile 3 presents a moderate risk of money laundering and terrorist financing. To qualify for this profile, the customer must:

  • Have a monthly turnover below 45,000 EUR.
  • Not have risk factors that would necessitate a Risk Profile 4.

131. A customer with Risk Profile 4 poses a high risk to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. regarding money laundering and terrorist financing and is subject to enhanced due diligence.

132. Customers with Risk Profiles 2, 3, or 4 represent potential risks for WINTERFOX SOLUTIONS POLAND Sp. z.o.o. concerning the legalization of proceeds from crime and terrorist financing. Therefore, all employees, including the AML officer, must:

  • Closely monitor for any suspicious behavior according to the Screening of Transactions section.
  • Demand high accuracy in the information provided by the customer during both initial and ongoing checks, potentially requiring supporting documents.
  • Perform continuous checks on the customer at least once within the timeframe specified in the Risk Assessment.
  • For transactions exceeding the limits specified in the Risk Assessment, conduct continuous checks on a certain number of randomly selected transactions over a designated period. The specific interval, number of randomly selected transactions, and minimum amount are determined by the Risk Assessment.
  • Obtain and assess the adequacy of AML, KYC, and similar regulations if the customer’s activity requires processing.

Risk Profile - Type 5

133. A customer is assigned Risk Profile 5 if any risk factors listed in the Risk Assessment document are present, making the customer unacceptable.

134. Customers with Risk Profile 5 pose an extremely high risk to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. regarding proceeds from crime and terrorist financing. A customer assigned Risk Profile 5 will not have a business relationship established or maintained, and no services will be provided. It is presumed that the customer no longer meets the eligibility criteria.

135. In such cases, the AML officer will ensure the termination of the business relationship or refusal to provide services. The AML officer will promptly take all necessary steps to ensure effective and legal termination, preventing the provision of any new services until the termination process is completed.

136. Additionally, special attention must be given to assessing whether the customer’s behavior indicates suspicious activity, according to the Screening of Transactions section.

Exclusion from Entering Business Relationships by WINTERFOX SOLUTIONS POLAND Sp. z.o.o.

137. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will not enter into business relationships with customers from high-risk third countries or with entities registered in such countries. A high-risk third country is defined as one identified based on reliable sources, including evaluations by the Financial Action Task Force (FATF) and related bodies, as lacking an effective system for combating money laundering or terrorist financing, or having significant deficiencies in its anti-money laundering (AML) or counter-terrorism financing (CTF) systems. This includes countries identified by the European Commission in the delegated act adopted under Article 9 of Directive 2015/849. For more information, refer to the European Commission’s website: https://finance.ec.europa.eu/financial-crime/high-risk-third-countries-and-international-context-content-anti-money-laundering-and-countering_en

138. On January 7, 2022, the European Commission adopted a new Delegated Regulation concerning third countries with strategic deficiencies in their AML/CTF regimes that pose significant threats to the Union’s financial system. This identification is mandated by Article 9 of Directive (EU) 2015/849 (4th Anti-Money Laundering Directive) to protect the Union’s financial system and ensure the proper functioning of the internal market. The new Delegated Regulation amends Delegated Regulation (EU) 2016/1675.

139. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will not establish business relationships with customers residing in the United States.

140. The complete list of prohibited industries and jurisdictions is detailed in the Prohibited Countries section.

141. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will refuse to establish a business relationship with a customer under the following conditions:

  • If the customer fails to cooperate during the verification and initial identification process by not providing the necessary information or documents, or not supporting their submissions adequately when requested.
  • If there are doubts regarding the accuracy and completeness of the information provided by the customer during initial identification or verification.
  • If there is suspicion that the customer has provided false, misleading, or incomplete information, or has submitted falsified, altered, or unreliable documents.
  • If circumstances prevent the performance of initial identification or verification for any other reason.
  • If it becomes apparent that the intended business relationship is meant to provide services to a third party, with the customer acting merely as an intermediary or identity provider without a power of attorney.
  • If the customer requires Enhanced Due Diligence (EDD) and WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s management or authorized personnel have not approved establishing the business relationship.
  • If the customer is a Politically Exposed Person (PEP) and WINTERFOX SOLUTIONS POLAND Sp. z.o.o. lacks information about the source of the funds to be used for the services.
  • If the customer falls into a risk category where WINTERFOX SOLUTIONS POLAND Sp. z.o.o. is prohibited from establishing a business relationship based on its risk rating.

142. When a business relationship is declined, employees must closely assess whether the customer’s behavior exhibits characteristics typical of suspicious business activities.

143. The Risk Assessment document may outline additional circumstances under which business relationships will not be established for certain types of customers, services, or methods of service provision. It may also set criteria for customer acceptance, defining features of customers ineligible for specific services or service types. Employees are required to comply with this extended list of criteria.

Monitoring Ongoing Business Relationships

144. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. undertakes continuous monitoring of customer business relationships, which includes:

  • Analyzing transactions conducted throughout the relationship to ensure they align with the company’s knowledge of the customer, the type and scope of their activities, and the associated risks of money laundering and terrorist financing.
  • Reviewing the origin of assets available to the customer when justified by circumstances.
  • Ensuring that any documents, data, or information related to the business relationship are updated regularly.

145. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will ensure compliance with legal requirements and adhere to the Know Your Customer (KYC) principle to minimize the risk of money laundering and terrorism financing.

146. Customer monitoring will be carried out by the AML Specialist in collaboration with all employees assigned to these duties according to the Internal Regulatory Documents.

147. Customer monitoring will include:

  • Monitoring and controlling the customer’s financial transactions.
  • Regularly updating the customer files.
  • Regularly updating customer information in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System.
  • Maintaining contact with the customer.
  • Addressing other matters as specified in the Internal Regulatory Documents.

148. Monitoring of customer financial transactions will follow the AML Policy. The AML Specialist will select customers for monitoring each day.

149. The AML Specialist will review customer identification under the AML Policy if:

  • The customer’s identification data changes.
  • The name, surname, or personal number of an individual changes.
  • The name, registration number, or legal status of a legal entity changes.
  • A new identity document is issued to an individual.
  • A new legal corporate document is issued to a legal entity.
  • The customer’s legal or contractual representative changes.
  • There are doubts about the validity of the representation rights of the legal or contractual representative.

150. Ongoing customer monitoring and document updates will be conducted based on the customer’s category or status:

  • For High-Risk Customers (Type 4) – at least every 6 months.
  • For Mid-Risk Customers (Type 3) – at least every 12 months.
  • For Low-Risk Customers (Type 1,2) – at least every 24 months.
  • The AML Specialist will oversee the regular updates of documents/information, involving other employees as required by the AML Policy and Internal Regulatory Documents.

151. The AML Specialist will update the customer file through the following steps:

  • Reviewing the customer file.
  • Checking the customer data in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System.
  • Reviewing financial transactions ordered or performed by the customer during the reporting period.

152. During the customer file review, the AML Specialist will ensure that all required documents and information are present according to the AML Policy and Internal Regulatory Documents.

153. When checking the customer data in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System, the AML Specialist will:

  • Verify that the customer file contains all necessary information.
  • Ensure that the information matches the documents in the customer file.

154. The AML Specialist will focus on:

  • The customer’s risk category.
  • The declared economic activity of the customer.
  • The declared amounts of financial transactions conducted by the customer.
  • The customer’s business partners and geographic regions of operation.

155. Based on the customer file and financial transaction reports (stored electronically), the AML Specialist will prepare an assessment or opinion.

156. Following the assessment or opinion, the AML Officer will decide to:

  • Continue the existing business relationship with the customer.
  • Continue the business relationship and request additional documents or information.
  • Propose termination of the business relationship with the customer.

157. If the AML Officer decides to continue the business relationship with the customer and assign a high-risk status, additional documents or information will be requested from the customer as required by the Internal Regulatory Documents.

158. If the decision is to terminate the business relationship, the termination will be executed according to the AML Policy.

159. If WINTERFOX SOLUTIONS POLAND Sp. z.o.o. requests documents or information from the customer, the request will be clearly formulated to address aspects related to understanding the customer’s economic or personal activities, identifying the customer’s beneficiary, and making decisions about the business relationship.

160. Customers with a turnover equivalent to or exceeding EUR 15,000 must provide a written confirmation of the legitimacy of their capital or assets, including a description of the sources of origin, upon request by the AML Specialist.

161. The AML Specialist will prepare a request for information including:

  • WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s forms for the customer to complete.
  • A link to access these forms.
  • Any other documents or information to be submitted by the customer.
  • Specific questions to the customer.
  • The manner of responding to the request.
  • The deadline for responding.

162. The customer must respond to the request for documents and information within 10 working days from the request date.

163. This deadline may be extended or shortened if deemed necessary and feasible by the AML Officer.

164. The AML Officer will ensure compliance with the deadline specified in the request for submitting documents and information.

165. The customer may submit the requested documents and information to WINTERFOX SOLUTIONS POLAND Sp. z.o.o. via:

  • The WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System.
  • Email.

166. Upon receipt of the requested documents and information, the AML Officer will promptly (within the next business day) verify:

  • Whether the customer has fulfilled all requirements specified in the request, including completion of all forms and submission of all requested information and documents.
  • Whether the submitted forms comply with regulatory requirements and the Internal Regulatory Documents.

167. If the submitted documents and information do not meet the request requirements, regulatory standards, or Internal Regulatory Documents, the AML Specialist will request corrections from the customer within three business days and notify the AML Officer immediately (within the next business day) via email.

168. If the customer fails to address the identified deficiencies within the given period, the AML Officer will forward the received documents to the AML Officer on the next business day after the deadline.

169. If the customer does not meet the request for documents and information or fails to correct identified deficiencies within the specified time, the AML Specialist will email a report to the AML Officer, including:

  • The date and method of delivering the request to the customer.
  • The deadline for responding or correcting the deficiencies.
  • Reasons for not meeting the deadline.

170. If the AML Officer finds that the customer’s response is insufficient or non-compliant, they will:

  • Issue an additional request specifying further documents and information needed and set a new deadline.
  • Issue a request in accordance with the AML Policy.

171. If the customer does not respond to the request or fulfill all requirements, the AML Specialist will obtain approval and instructions from the AML Officer using the “reply” function via email.

172. Monitoring also involves identifying expired documents, changes in WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s structure, changes in address or business location, and determining if the customer has become politically exposed, sanctioned, or involved in high-risk activities. Changes in the customer profile may lead to an increased risk category, requiring enhanced security measures.

Sanction Screening

173. When sanctions are enacted, modified, or lifted, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will verify whether the customer, their beneficial owner, or anyone seeking to engage in a business relationship or transaction with them is subject to those sanctions.

174. If WINTERFOX SOLUTIONS POLAND Sp. z.o.o. identifies an individual who is under sanctions or detects a transaction by them that violates sanctions, it will take the necessary actions and notify the GIIF within 2 business days after implementing the sanctions.

Procedure for Identifying Sanctions Subjects and Transactions Contravening Sanctions

175. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will leverage third-party provider sources, including global sanctions lists, to determine whether the customer is associated with any sanctions.

176. In addition to these sources, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. may utilize other resources as deemed appropriate by the employee responsible for conducting customer due diligence (CDD) measures.

177. To verify that individuals flagged in sanctions notifications are accurately identified, their personal data will be cross-checked. For legal entities, this involves verifying the name or trademark, registry code or registration date, while for individuals, it involves confirming their name, personal identification number, or date of birth.

178. To ensure precise identity matching, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will account for factors that might alter personal data, such as variations in the transcription of foreign names, changes in word order, diacritical marks, or the use of double letters.

179. Continuous verification will be carried out throughout the business relationship. Daily screenings will be conducted for all active customers, regardless of their risk profile.

180. If an employee suspects that an individual might be subject to sanctions, they must immediately notify the MLRO or a member of the Management Board. The MLRO or Management Board member will then determine whether to request additional information from the individual or to notify the GIIF without delay.

181. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will primarily gather additional information independently about individuals involved in a business relationship or transaction, or those seeking to establish such a relationship, using reliable and independent sources. If this information is not accessible, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will request it from the involved individuals and assess their responses.

Actions Upon Identifying Sanctions Subjects or Transactions Violating Sanctions

182. If a WINTERFOX SOLUTIONS POLAND Sp. z.o.o. employee finds that a customer involved in a business relationship or transaction, or an individual seeking to initiate such a relationship or transaction, is subject to sanctions, they must immediately notify the MLRO or a member of the Management Board. The MLRO or Management Board member will then halt the transaction, implement the necessary actions as required by the sanctions regulations, and promptly report their actions and concerns to the GIIF.

183. When identifying subjects of sanctions, it is crucial to determine the specific measures applicable to them, as outlined in the legislation enforcing the sanctions. Accurate identification of the sanctions imposed is essential to ensure that lawful and appropriate measures are implemented.

Sanction Lists

184. The company shall conduct daily ongoing screening for all active customers using the following sanction lists and watchlists:

  • Warnings from The Polish Financial Supervision Authority
  • Warnings from the Polish Office of Competition and Consumer Protection
  • VIES – European Commission
  • Office of Foreign Assets Control (OFAC)
  • European Union (EU)
  • Inter-American Development Bank Sanctioned Entities
  • World Bank Debarred List
  • UN Consolidated List of Sanctions
  • UN Security Council Committee
  • Country-Specific Sanctions Lists
  • Saudi Royal Embassy
  • SECO Sanctions and Embargoes
  • India Ministry of Home Affairs
  • UK Home Office
  • Commonwealth of Australia Law
  • Central Commission for Discipline Inspection – China
  • Hong Kong Police Force
  • Central Bureau of Investigation – India
  • Israeli Ministry of Defense
  • Royal Malaysian Police
  • Philippines National Police
  • Ministry of the Interior – Saudi Arabia
  • General Police Directorate – Slovenia
  • UK National Crime Agency Most Wanted
  • Federal Bureau of Investigation Most Wanted – US
  • Naval Criminal Investigative Service
  • Rewards for Justice – US
  • US Army Most Wanted
  • US Department of Justice
  • US Financial Crimes Enforcement Network
  • US Secret Service
  • US Department of State
  • US Postal Inspection Service
  • US Rewards for Justice
  • Australian Securities and Investments Commission
  • Department of Foreign Affairs and Trade (DFAT) – Australia
  • Alberta Securities Commission – Canada
  • British Columbia Securities Commission – Canada
  • Investment Industry Regulatory Organization – Canada
  • Manitoba Securities Commission – Canada
  • Mutual Fund Dealers Association – Canada
  • Ontario Securities Commission – Canada
  • Securities Commission of Newfoundland and Labrador – Canada
  • Securities and Insurance Supervisor – Chile
  • China Securities Regulatory Commission
  • Cyprus Securities and Exchange Commission
  • Hellenic Capital Market Commission – Greece
  • Securities and Futures Commission – Hong Kong
  • Indonesian Central Securities Depository
  • National Commission for Companies and the Stock Exchange – Italy
  • Ministry of Economy, Trade and Industry – Japan
  • Securities Commission – Malaysia
  • Securities and Exchange Commission – Pakistan
  • Philippines Securities and Exchange Commission
  • Securities Market Agency – Slovenia
  • Securities Exchange Commission – Thailand
  • New York Stock Exchange – US
  • US Court of International Trade
  • US Federal Trade Commission
  • US National Futures Association
  • US Securities and Exchange Commission

Prohibited Countries

185. To maintain regulatory standards and mitigate AML/TF risks, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. has established a list of high-risk nations and prohibited jurisdictions. As per these guidelines, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will not onboard customers from any of the prohibited regions.

186. List of High Risk countries:

  • Algeria (DZ)
  • Angola (AO)
  • Antigua and Barbuda (AG)
  • Armenia (AM)
  • Benin (BJ)
  • Bolivia (BO)
  • Brazil (BR)
  • Cape Verde (CV)
  • Colombia (CO)
  • Comoros (KM)
  • Curacao (CW)
  • Dominica (DM)
  • Dominican Republic (DO)
  • Ecuador (EC)
  • Egypt (EG)
  • El Salvador (SV)
  • Guatemala (GT)
  • Moldova (MD)
  • Montenegro (ME)
  • Morocco (MA)
  • India (IN)
  • Kazakhstan (KZ)
  • Kenya (KE)
  • Kyrgyzstan (KG)
  • Lao People’s Democratic (LA)
  • Mozambique (MZ)
  • Paraguay (PY)
  • Philippines (PH)
  • Serbia (RS)
  • Sierra Leone (SL)
  • St Kitts & Nevis (KN)
  • St Lucia (LC)
  • St Maarten (SX)
  • St Vincent & Gren (VC)
  • Tajikistan (TJ)
  • Tanzania (TZ)
  • Thailand (TH)
  • Turkey (TR)
  • Turkmenistan (TM)
  • Ukraine (UA)
  • Uzbekistan (UZ)
  • Vietnam (VN)

187. The list of prohibited countries includes jurisdictions with extremely high AML/TF risks, as well as those subject to international sanctions.

188. Therefore, all transactions involving these countries are strictly prohibited. WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s clients are not allowed to engage in any operations with entities or individuals from these prohibited regions.

Prohibited countries:

  • Afghanistan (AF)
  • Crimea (N/A)
  • Cuba (CU)
  • Iran, Islamic Republic of (IR)
  • North Korea (KP)
  • Syria (SY)
  • Venezuela (VE)
  • Russian Federation (RU)
  • Belarus (BY)
  • Ghana (GH)
  • Central African Republic (CF)
  • Panama (PA)
  • Congo, the Democratic Republic (CD)
  • Barbados (BB)
  • Eritrea (ER)
  • Cambodia (KH)
  • Ethiopia (ET)
  • Iceland (IS)
  • Republic of Guinea (GN)
  • Jamaica (JM)
  • Iraq (IQ)
  • Mongolia (MN)
  • Lebanon (LB)
  • Nicaragua (NI)
  • Liberia (LR)
  • Uganda (UG)
  • Libya (LY)
  • Albania (AL)
  • Mali (ML)
  • Mauritius (MU)
  • Myanmar (MM)
  • Guam (GU)
  • Pakistan (PK)
  • American Samoa (AS)
  • Somalia (SO)
  • Samoa (WS)
  • South Sudan (SS)
  • Trinidad & Tobago (TT)
  • Sudan (SD)
  • United States Virgin Islands (VI)
  • Yemen (YE)
  • Cayman Islands (KY)
  • Zimbabwe (ZW)
  • Palau (PW)
  • Bahamas (BS)
  • Vanuatu (VU)
  • Botswana (BW)
  • Seychelles (SC)
  • Oman (OM)
  • Fiji (FJ)
  • Puerto Rico (PR)
  • Saudi Arabia (SA)
  • Nigeria (NG)
  • Burundi (BI)
  • Sri Lanka (LK)
  • China (CN)
  • Tunisia (TN)
  • Egypt (EG)
  • Guinea Bissau (GW)
  • Haiti (HT)
  • United States (US)
  • Laos (LA)
  • Guyana (GY)
  • Maldives (MV)
  • Bosnia-Herzegovina (BA)
  • Gaza Strip (PS)
  • West Bank (Palestinian Territory) (PS)
  • Western Sahara (EH)
  • Kosovo (XK)
  • Marshall Islands (MH)
  • Belize (BZ)
  • British Virgin Islands (VG)

Prohibited Business Sectors

189. To comply with regulatory standards and reduce AML/TF risks, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. has established a list of prohibited sectors. Following these guidelines, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will not onboard customers linked to these restricted industries.

190. The list of prohibited sectors includes:

  • Unregulated financial services (requiring licensing)
  • Binary options
  • Fourth-party payment and multi-layered MSB arrangements
  • Offshore banking transactions/shell banks
  • Hawala
  • Unlicensed charities
  • Cash-funded remittances
  • Cash and check handling: check cashing, deposit taking, cash transfers; sanctioned entities
  • Gambling (including casino games, sports betting, horse or greyhound racing, fantasy sports, lottery tickets, and similar activities)
  • Piracy or illegal streaming
  • Shell companies
  • Activities designed to bypass security controls (software, hardware)
  • Unregulated pharmaceuticals/food supplements (e.g., “nutraceuticals”) (drugs, narcotics, steroids, and other health-risk products)
  • Debt restructuring, credit repair, debt settlement, providing credit, debt collections; get-rich-quick schemes (promising high returns in a short time)
  • Adult services related to human trafficking; prostitution intermediation; production and broadcasting of pornography or strip clubs
  • Political/religious organizations involved in hate speech
  • Transactions involving goods subject to export prohibitions/restrictions
  • Companies with bearer shares
  • Transactions involving live animals
  • Materials: metals and mining; paper and forest products
  • Equity real estate, investment trusts (REITs)
  • Pyramid or Ponzi schemes or multi-level marketing programs
  • Dating sites
  • Counterfeit goods and intellectual property violations; items infringing on privacy
  • Arms/dual-use goods/human organs

Transaction Screening

191. The AML Specialist or AML Officer is responsible for reviewing both ordered and completed transactions of customers to identify any suspicious activity.

192. In line with the AML Policy and Internal Regulatory Documents, the AML Specialist or AML Officer must undertake the following actions:

193. Conduct:

  • Real-time screening
  • Retroactive searching
  • Transaction monitoring

194. Real-time screening involves evaluating transactions before they are completed to prevent individuals subject to international and national sanctions from accessing WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s services.

195. Automatic real-time screening should occur when:

  • The WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System generates a warning, prompting the AML Specialist or AML Officer to review transaction details against warning or sanctions lists.
  • If there is a match or near match (within 3 digits) with the names or entities on the lists, the AML Specialist or AML Officer should assess the warning and follow the AML Policy procedures for suspicious transactions.

196. Retroactive searching refers to the post-transaction review process.

197. The AML Specialist, in collaboration with other employees, should conduct retroactive searches to analyze customer transactions.

198. Retroactive searches should be carried out:

  • Through the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System, which records all transactions ordered or performed by the customer.
  • By requesting transaction information via email from customer support staff.
  • By using the search functions within the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System.
  • By generating reports through the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System for detailed analysis of customers and transactions.

199. The AML Specialist will request transaction information from customer support via email when necessary and document these requests in writing.

200. Customer support employees must respond to the AML Specialist’s email requests within the specified timeframe.

201. All requests, responses, and analyses related to transactions will be stored electronically in the customer’s file.

202. Transaction monitoring involves overseeing individual transactions or a series of transactions to prevent money laundering and terrorism financing.

203. This monitoring includes evaluating the relationship between the customer’s economic or personal activity and the transaction’s nature and amount, ensuring no suspicious activity is identified.

204. Transaction monitoring will be supported by various filters integrated into the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System, both before and after transactions. The Board Member of WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will define and document these filters, while the IT department will ensure their integration.

205. These filters will help employees focus on high-risk transactions requiring manual review before completion.

206. The AML Officer or Board Member, in collaboration with the IT department, will develop the criteria and features for these filters.

207. Special attention should be given to:

  • Large or complex transactions that are atypical for the customer or lack an obvious economic or legitimate purpose.
  • Transactions involving parties from countries identified by international bodies as having inadequate anti-money laundering or terrorism financing regulations, or countries that refuse to cooperate with international efforts in these areas.

208. In cases of uncertainty or doubt, the employee responsible for transaction compliance should seek written approval or a separate written opinion from the AML Officer or Board Member of WINTERFOX SOLUTIONS POLAND Sp. z.o.o..

Termination of Business Relations with the Customer

209. If WINTERFOX SOLUTIONS POLAND Sp. z.o.o. is unable to implement any of the required Customer due diligence measures:

  • It will not establish a business relationship;
  • It will not carry out occasional transactions;
  • It will not process transactions through a bank account.

210. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must terminate business relations with the Customer in accordance with its AML Policy and other Internal Regulatory Documents.

211. If the Anti-Money Laundering and Terrorism Financing Law requires Customer identification, but it is not possible to identify the Customer or the Beneficiary according to AML Policy, the AML Specialist must refuse to provide services, establish business relations, or perform financial transactions with these individuals, and must terminate the business relationship.

212. The AML Specialist must terminate business relations if they are unable to obtain sufficient identification or documentation needed for a thorough investigation. Additionally, in collaboration with a Member of the Board, the AML Specialist will decide on terminating relations with other Customers linked to the same Beneficiaries or on enforcing early obligations.

213. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must decide to terminate business relations if the minimum due diligence requirements cannot be met within 14 days before fulfilling due diligence conditions.

214. The AML Specialist must draft a decision (in electronic format) regarding the termination of business relations or financial transactions with the Customer and present this draft to a Member of the Board in the following cases:

  • The Customer fails to meet the requirements of Internal Regulatory Documents or applicable regulatory acts of the Republic of Poland.
  • The Customer provides incomplete, incorrect, or falsified information, or attempts to deceive WINTERFOX SOLUTIONS POLAND Sp. z.o.o..
  • WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s information suggests the Customer is involved in fraud, money laundering, or terrorism financing, or that the Customer, its representatives, or related parties pose increased legal, reputational, or other risks.
  • The Customer or related individuals are on a list of persons with whom WINTERFOX SOLUTIONS POLAND Sp. z.o.o. refrains from cooperating.
  • The Beneficiary fails to provide additional requested information without a valid reason.

215. Business relations with the Customer will be terminated based on a decision approved by WINTERFOX SOLUTIONS POLAND Sp. z.o.o. according to the AML Policy and Internal Regulatory Documents or at the Customer’s request.

216. WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s decision to terminate business relations must include:

  • The decision’s basis in the applicable Internal Regulatory Documents, agreement clauses, or regulatory acts (e.g., the Anti-Money Laundering and Terrorism Financing Law).
  • The date the decision is made.
  • The date when the business relations will end.
  • Any restrictions imposed on the Customer concerning financial transactions provided by WINTERFOX SOLUTIONS POLAND Sp. z.o.o..

217. The termination decision must be approved by a Member of the Board or the AML Officer of WINTERFOX SOLUTIONS POLAND Sp. z.o.o..

218. The termination of business relations will be implemented as follows:

  • The AML Officer will take immediate action to end business relations and block the Customer’s account in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System as specified in the decision.
  • The AML Officer will inform all relevant employees about the decision and any impact on financial transactions via email.
  • If the termination results from a significant breach by the Customer, the Customer and related parties will be added to the WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s Blocked Client list.
  • The AML Specialist will promptly notify the Customer of the termination decision in accordance with the AML Policy.

219. If the Employee responsible for Customer service encounters contractual or overdue obligations preventing the termination within the prescribed period, they must immediately report this via email to the AML Specialist who drafted the decision. The AML Specialist will then prepare a revised decision for either extending the termination period or addressing early obligations and present it to a Member of the Board for approval.

220. Business relations with the Customer must be terminated by the end of the working day on the same day the decision is communicated, unless a different period is specified by the AML Policy.

221. If the termination is based on suspected involvement in money laundering, terrorism financing, or fraud, the business relations must be terminated immediately.

222. The Member of the Board may specify alternative termination periods if deemed necessary and feasible by the AML Specialist.

223. The AML Officer who drafts the termination decision may impose restrictions on the Customer’s financial transactions from the date of approval until the termination of cooperation.

224. Upon receiving approval from the AML Officer via email, the AML Specialist will save the approval in electronic format in the Customer file and activate the function in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System that blocks employees from performing transactions for the Customer. The AML Officer will notify the servicing Employee via email.

225. Restrictions will be based on:

  • The Customer’s category;
  • The reason for terminating business relations;
  • WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s experience with the Customer;
  • Any other relevant factors.

226. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will evaluate whether the inability to apply due diligence measures necessitates reporting to the GIIF under Article 74 or Article 86 of the Polish AML Act.

Record Keeping

227. The Customer file must contain all documents and information in compliance with the AML Policy, including identification data of the Customer, evidence of the legal capacity and competence of the Customer and their representatives, and any other relevant documents. All these documents should be stored in the Customer File as per the AML Policy and other Internal Regulatory Documents.

228. The Customer File should include:

  • All documents received from the Customer, as well as those created by WINTERFOX SOLUTIONS POLAND Sp. z.o.o. related to the Customer.
  • Electronic versions of the Customer File in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. information system, including received or executed documents and information in electronic format (e.g., data stored in the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. System, email messages).

229. The AML Specialist is responsible for the electronic storage of the following documents in the Customer File, whether initially submitted by the Customer or received subsequently:

  • All documents required for opening and maintaining the Customer profile, including:
    • Passport, ID card, or driver’s license;
    • Address verification documents such as utility bills (gas, water, electricity, TV, or Internet), bank statements with address, credit card statements with transaction details and address, or a registration page from a national passport with a photo;
    • A selfie of the Customer;
    • All correspondence related to fulfilling obligations under Polish legislation, as well as data and documents gathered during the monitoring of the business relationship and information on suspicious or unusual transactions or circumstances not reported to the GIIF.
  • For identity confirmation or to verify identity and residency, the AML Specialist may request:
    • Applications;
    • Information about the Customer’s source of funds;
    • Administrative acts from public authorities and officials;
    • Documents related to the Customer’s economic, personal, or financial activities (if required);
    • Materials from internal investigations of the Customer’s activities;
    • All documents obtained by WINTERFOX SOLUTIONS POLAND Sp. z.o.o. during the Customer due diligence process in accordance with the AML Policy, including those related to the Customer and their transactions.

230. Additional requirements specified in other Internal Regulatory Documents must also apply to Customer Files.

231. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. may process personal data collected under Polish legislation solely for the purposes of preventing money laundering and terrorist financing. The data must not be used for any purpose other than this, such as marketing.

232. General information on WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s duties and obligations regarding the processing of personal data for AML/CFT purposes can be found on the WINTERFOX SOLUTIONS POLAND Sp. z.o.o. website in the Privacy Policy section.

233. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must retain the following documents for 5 years from the date business relationships with a Customer were terminated or occasional transactions were completed:

  • Copies of documents and information obtained through financial security measures;
  • Evidence and records of transactions, including original documents and copies necessary for transaction identification.

234. Before the expiration of the retention period described in points a and b of this section, the General Inspector may require the retention of the documentation for an additional period of up to 5 years, if necessary to combat money laundering or terrorist financing.

AML Officer and Reporting

235. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. shall designate senior management members responsible for fulfilling the obligations set forth by the Polish AML Act. If a management board or other governing body is in place, a member from such a body will be appointed to oversee these obligations.

236. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will appoint an AML Officer—a senior management employee tasked with ensuring that the institution and its employees comply with regulations concerning money laundering and terrorist financing.

237. The AML Officer is responsible for submitting the following notifications on behalf of WINTERFOX SOLUTIONS POLAND Sp. z.o.o., as required by the Polish Act of 1st March 2018 on counteracting money laundering and financing terrorism:

  • Notifying the General Inspector of circumstances that might indicate a suspicion of money laundering or terrorist financing;
  • Sending an electronic notification to the General Inspector about transactions or property values that may be linked to money laundering or terrorist financing;
  • Informing the competent prosecutor of any justified suspicion that property values involved in a transaction or held in an account are derived from crimes other than money laundering or terrorist financing, or are related to such crimes or fiscal offences;
  • Notifying the General Inspector, via electronic means, about any suspicion that arose when it was not possible to provide prior notification. This should include reasons for the delay and information supporting the suspicion.

238. The AML Officer is also responsible for preparing and submitting a quarterly statistical report to the GIIF.

239. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must provide the General Inspector with information regarding:

  • Any payment or disbursement exceeding EUR 15,000;
  • Any transfer of funds exceeding EUR 15,000, with exceptions for:
    • National transfers between obliged institutions;
    • Transactions related to the institution’s business conducted in its own name, including interbank transactions;
    • Transactions for public finance sector entities as per Article 9 of the Polish Act of 27 August 2009 on Public Finance;
    • Transactions by a bank linking cooperative banks, provided the associated bank has reported the transaction;
    • Conveyance of ownership for securing property values during the term of a conveyance contract with an obliged institution.

240. The obligation to report information also applies to funds transfers from outside Poland if the payment service provider is an obliged institution.

241. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must provide this information within 7 days from:

  • The receipt of the payment or disbursement of funds;
  • The execution of a payment transaction;
  • The provision of the recipient’s payment details;

242. The information provided must include:

  • A unique transaction identifier used by WINTERFOX SOLUTIONS POLAND Sp. z.o.o.;
  • The date or date and time of the transaction;
  • Identification data of the Customer who instructed the transaction;
  • The amount and currency of the transaction;
  • The type of transaction;
  • A description of the transaction;
  • The method of issuing the transaction instruction;
  • The account numbers involved, including IBAN;

243. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must notify the General Inspector of any circumstances that might indicate money laundering or terrorist financing.

244. Specific reporting procedures for the AML Officer, AML Specialist, and WINTERFOX SOLUTIONS POLAND Sp. z.o.o. employees are detailed in Annex No 3, “Reporting to the regulatory body.”

Training

245. As part of WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s Anti-Money Laundering (AML) program, all employees must be fully informed about AML policies. Employees are required to read, understand, and acknowledge these policies by signing an acknowledgment form. Additionally, employees must reaffirm their understanding of the AML policies by signing the acknowledgment form every four months.

246. New hires receive AML training as part of the mandatory onboarding process. Additionally, all relevant employees must complete AML and Know Your Customer (KYC) training annually. Employees with daily AML and KYC responsibilities are required to participate in supplementary targeted training programs.

247. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. ensures that individuals responsible for AML and counter-terrorism financing duties participate in training programs tailored to their responsibilities. These training programs address the specific nature, type, and scale of WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s operations and are designed to keep employees updated on their obligations, particularly those outlined in Article 74, paragraph 1; Article 86, paragraph 1; and Article 89, paragraph 1 of the Polish Act of March 1, 2018, on counteracting money laundering and terrorist financing.

248. The training program at WINTERFOX SOLUTIONS POLAND Sp. z.o.o. includes, at a minimum:

  • Identifying signs of money laundering or terrorist financing that may occur in the course of employees’ duties;
  • Procedures for reporting identified risks (including how, when, and to whom to report);
  • Employees’ roles in WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s compliance efforts and how to fulfill these roles;
  • Disciplinary actions and potential penalties (including civil and criminal consequences) for non-compliance.

WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s personnel are required to:

  • Participate in AML training programs at times specified by the AML Officer;
  • Engage in training to recognize and address transactions that may be related to money laundering;
  • Promptly escalate and report relevant issues to the AML Officer;
  • Familiarize themselves with the Anti-Money Laundering Policy;
  • Direct any questions or concerns regarding the Anti-Money Laundering Policy to the AML Officer.

Annexes:

  1. Annex 1 “Transaction Monitoring”;
  2. Annex 2 “Risk Assessment”;
  3. Annex 3 “Reporting Manual”;

Annex No 1 “Transactional Monitoring”

Transaction Monitoring

1. The company assesses risk factors related to various risk categories that either increase or decrease the risks associated with money laundering and terrorist financing.

2. The company maintains continuous oversight of transactions and activities throughout the duration of the customer relationship. This ongoing monitoring ensures that transactions align with the customer’s KYC information, business activities, and declared sources of funds and wealth.

3. Continuous monitoring is particularly important when verification is required. It helps identify and prevent suspicious or inconsistent activities, ensuring compliance with regulations and mitigating money laundering and terrorist financing risks. The transaction monitoring system employs both automated and semi-automated processes.

4. The automated component evaluates each transaction against established criteria, while the manual component involves staff responding to alerts generated by the automated system.

Criteria for Manual Monitoring

5. The following criteria are used for manual transaction monitoring:

  • High-Value Transactions: Transactions of significant value that do not align with the customer’s known income.
  • Rounded Sum Transactions: Transactions involving rounded amounts that deviate from the customer’s typical behavior, or small transfers intended to avoid detection or reporting requirements.
  • Atypical Transactions: Transactions that are unusually large or of a type not typical for the customer.
  • Significant Fund Movements: Large volumes of funds moving in and out of an account without a clear business or economic rationale, particularly when involving high-risk areas.
  • Inconsistent Financial Profile: Large or rapid fund movements that do not correspond with the customer’s financial profile.

Crypto Transactions Monitoring

6. The company utilizes automated daily monitoring of users’ cryptocurrency wallet transactions through the third-party provider AMLBot.

7. AMLBot uses advanced algorithms to analyze transaction patterns on the blockchain, cross-referencing data with watchlists and databases to detect potential money laundering, fraud, or other illicit activities. Suspicious activities, such as substantial transactions, rapid transfers, or connections to known criminal addresses, are flagged. If suspicious activity or a heightened risk score is detected in an internal wallet, the company suspends the wallet’s activity until the customer provides an explanation. Similarly, if suspicious activity is observed in an external wallet, the user’s profile is suspended pending clarification.

8. The risk score of a cryptocurrency wallet is based on the sources and destinations of transactions, categorized as low, medium, or high risk.

9. Example Risk Categories: 

  • High AML/KYC standard exchanges like Kraken (low risk)
  • Licensed exchanges (medium risk)
  • Wallets linked to anonymous exchanges or illegal activities (high risk)

10. High-risk wallets may lead to the suspension of both the wallet and the user’s profile.

Annex No 2 “Risk Assessment”

1. The company will evaluate risk factors associated with the specified risk categories, which either heighten or lessen the risks of money laundering and terrorist financing.

2. The risk assessment will be used for each identified risk factor, rating its impact (likelihood x impact) as follows:

3. Low Risk – Risk factors assessed as having:

  • Insignificant or no effect on the likelihood of money laundering or terrorist financing.
  • No significant increase in the likelihood of money laundering or terrorist financing.

4. Medium Risk – Risk factors assessed as having:

  • A moderate effect on the likelihood of money laundering or terrorist financing.
  • Some increase in the likelihood of money laundering or terrorist financing.

5. High Risk – Risk factors assessed as having:

  • A significant impact on the likelihood of money laundering or terrorist financing.
  • A substantial increase in the likelihood of money laundering or terrorist financing.

6. Prohibited Risk – Risk factors meeting all of the following criteria:

  • Significant impact on the likelihood of money laundering or terrorist financing.
  • Marked increase in the likelihood of money laundering or terrorist financing.
  • Not aligned with the company’s risk appetite.
  • Associated with a Politically Exposed Person or listed on sanction lists.

7. When identifying and assessing the risk of money laundering or terrorist financing WINTERFOX SOLUTIONS POLAND Sp. z.o.o. considers factors relating to:

  • The client
  • Beneficial owner
  • Countries and geographical areas
  • The client’s turnover
  • The client’s IP address
  • The client’s business industry
  • Client’s behavior and other factors

8. These factors may be categorized into the following criteria:

  • Geographical – involving transactions that are not justified by the nature of the business and are conducted with entities from countries where there is a high risk of money laundering and terrorist financing.
  • Behavioral – involving atypical behavior of the client in a given situation.
  • Economic – assessing the client’s transactions in terms of the purpose of its business activity.
  • Object-oriented – involving the client engaging in high-risk business activities from the perspective of vulnerability to money laundering and terrorist financing.

Risk factors concerning client and beneficial owner

9. Business sectors are categorized into five risk tiers:

  • Low-risk sectors
  • Mid risk sectors
  • High-risk sectors
  • Restricted sectors (separate approval required)
  • Prohibited business sectors

10. Acceptance of a legal entity operating within any of the aforementioned sectors is subject to the sole discretion of the Company. The Company retains the right to reject onboarding of a legal entity from the restricted sector, even if the legal entity fully complies with the relevant legislation in its country of registration and the incorporation country of the Company.

11. In accordance with regulatory obligations, the Company will not onboard any corporate client associated with prohibited business sectors.

12. Risk Business Sectors table below:

Low Risk Business Industries

  • Consumer Products – Apparel and Accessories
  • Consumer Products – Auto Components
  • Consumer Products – Automobiles
  • Consumer Products – Consumer Electronics
  • Consumer Products – Footwear
  • Consumer Products – Home Furnishings
  • Consumer Products – Household Appliances
  • Consumer Products – Housewares & Specialties
  • Consumer Products – Leisure Products
  • Consumer Products – Movable Cultural Goods, Antiques (except auction houses)
  • Consumer Products – Textiles and Clothing, Food & Staples
  • Retailing – Food Distributors, Food & Staples
  • Retailing – Food Retail, Food & Staples
  • Retailing – Hypermarkets & Super Centers, Food & Beverage
  • Manufacturers – Beverages (Non-Alcoholic), Food & Beverage
  • Manufacturers – Food Products, Food & Beverage
  • Manufacturers – Household & Personal Products
  • Information Technology – Internet Services & Infrastructure
  • Information Technology – Semiconductors & Semiconductor Equipment
  • Information Technology – Software
  • Information Technology – Technology Hardware & Equipment
  • Retailing – Apparel Retail (online and physical or physical only)
  • Retailing – Apparel Retail (online only)
  • Retailing – Computer & Electronics Retail (online and physical or physical only)
  • Retailing – Computer & Electronics Retail (online only)
  • Retailing – Home Furnishing Retail (online and physical or physical only)
  • Retailing – Home Furnishing Retail (online)
  • Retailing – Official Automotive Dealership Retail
  • Retailing – Specialty Stores (online and physical or physical only)
  • Retailing – Specialty Stores (online)

Mid Risk Business Industries

  • Capital goods – Building Products
  • Capital goods – Construction & Engineering
  • Capital goods – Electrical Equipment
  • Capital goods – Industrial Conglomerates
  • Capital goods – Machinery
  • Commercial & Professional Services – Diversified Support Services
  • Commercial & Professional Services – Environmental & Facilities Services
  • Commercial & Professional Services – Finance, Audit Tax and Accounting
  • Commercial & Professional Services – Human Resource & Employment Services
  • Commercial & Professional Services – Legal and Fiduciary
  • Commercial & Professional Services – Office Services & Supplies
  • Commercial & Professional Services – Research & Consulting Services
  • Commercial & Professional Services – Security & Alarm Services
  • Consumer Products – Luxury Goods (except jewelry)
  • Diversified Consumer Services – Education Services (online)
  • Diversified Consumer Services – Education Services (physical)
  • Diversified Consumer Services – Specialized Consumer Services
  • Energy – Energy Equipment & Services
  • Information Technology – IT Consulting & Other Services
  • Materials – Construction Materials
  • Materials – Containers & Packaging
  • Media and Entertainment – Advertising
  • Media and Entertainment – Broadcasting
  • Media and Entertainment – Cable & Satellite
  • Media and Entertainment – Interactive Home Entertainment
  • Media and Entertainment – Interactive Media & Services
  • Media and Entertainment – Movies & Entertainment
  • Media and Entertainment – Publishing
  • Real Estate Management & Development – Real Estate Development
  • Real Estate Management & Development – Real Estate Operating Companies
  • Real Estate Management & Development – Real Estate Services
  • Retailing – Internet & Direct Marketing Retail
  • Retailing – Second-hand Automotive Retail
  • Telecommunication Services – Telecommunication Services
  • Utilities – Electric Utilities
  • Utilities – Gas Utilities
  • Utilities – Independent Power and Renewable Electricity Producers
  • Utilities – Multi-Utilities
  • Utilities – Water Utilities

High Risk Business Industries

  • Consumer Products – Luxury Goods (jewelry)
  • Hotels, Restaurants & Leisure – Leisure Facilities
  • Hotels, Restaurants & Leisure – Hotels, Resorts & Cruise Lines
  • Hotels, Restaurants & Leisure – Restaurants
  • Transportation – Air Freight & Logistics
  • Transportation – Airlines
  • Transportation – Marine
  • Transportation – Railroads
  • Transportation – Transportation Infrastructure
  • Transportation – Trucking

Restricted Business Industries

  • Casinos & Gaming – Licensed Lottery
  • Casinos & Gaming – Licensed Online Gaming / Gambling
  • Casinos & Gaming – Licensed Paying Agent
  • Financial Services – Banks or Credit Unions
  • Financial Services – Crowdfunding
  • Financial Services – Insurance
  • Financial Services – Payment Service Providers (EMI)
  • Financial Services – Prepaid and/or Gift Cards Provider
  • Financial Services – Licensed Trading (FX) and Investment
  • Financial Services – Licensed Virtual Currency Service Provider

Prohibited Business Industries

  • Binary Options
  • Hawala
  • Pyramid or Ponzi Schemes or Multi-Level Marketing Programs
  • Unlicensed Charities
  • Get Rich Quick Schemes (short-term investment for very high return)
  • Debt Restructuring, Credit Repair, Debt Settlement, Providing Credit, Debt Collections
  • Unlicensed Gambling (gambling and any similar activity with an entry fee and/or monetary prize, including, but not limited to casino games, sports betting, horse or greyhound racing, fantasy sports, lottery tickets, other ventures that facilitate gambling)
  • Activities Aimed at Circumventing Security Controls (software, hardware)
  • Unregulated Pharmaceuticals / Food Supplements (e.g., “nutraceuticals”) (drugs, narcotics, steroids, other products with danger to health, homemade alcoholic beverages, cigarettes, and tobacco)
  • Piracy or Illegal Streaming
  • Counterfeit Goods and Violation of Intellectual Property, Items That Violate Someone’s Privacy
  • Arms/Dual-Use Goods/Human Organs
  • Shell Companies
  • Companies Formed of Bearer Shares
  • Remittances Funded in Cash; Cash and Check Handling: Check Cashing, Deposit Taking, Cash Transfer
  • Offshore Bank Transactions/Shell Banks (offshore refers to the EU Commission tax evasion blacklist and gray list)
  • Adult Services Connected to Human Trafficking; Intermediation of Prostitution; Production, Visual Broadcasting of Pornography or Striptease Clubs (the approach does not include literature, toys, DVDs, educational or scientific material, or dating sites)
  • Fourth-Party Payment & Multi-Layered MSB Arrangements
  • Transactions for Goods Subject to Export Prohibition / Restrictions
  • Transactions with Living Animals (exceptions possible like for payments for horse riding, or dog classes)
  • Political/Religious Organizations Engaged in Hate Speech (selling, hosting, distributing, producing, or promoting offensive materials, including materials that incite racial hatred or promote discrimination based on gender, race, religion, national origin, physical ability, sexual orientation, or age)
  • Sanctioned Entities
  • Equity Real Estate, Investment Trusts (REITs) – Equity Real Estate, Investment Trusts (REITs)
  • Materials – Metals and Mining; Paper and Forest Products

Risk factors concerning countries and geographical areas

13. Exact list of countries divided to risk levels:

  • countries with low risk
  • countries with medium risk
  • countries with high risk
  • prohibited countries

Low Risk Countries

  • Austria (AU)
  • Belgium (BE)
  • Czech Republic (CZ)
  • Denmark (DK)
  • Estonia (EE)
  • Finland (FI)
  • France (FR)
  • Germany (DE)
  • Greece (GR)
  • Ireland (IR)
  • Italy (IT)
  • Lithuania (LT)
  • Luxembourg (LU)
  • Netherlands (NL)
  • Norway (NO)
  • Poland (PL)
  • Portugal (PT)
  • Slovakia (SK)
  • Slovenia (SL)
  • Spain (SP)
  • Sweden (SE)
  • Switzerland (CH)

Mid Risk Countries

  • Australia (AU)
  • Canada (CA)
  • Cyprus (CY)
  • Hungary (HU)
  • Israel (IL)
  • Japan (JP)
  • Latvia (LV)
  • New Zealand (NZ)
  • Romania (RO)
  • Singapore (SG)
  • South Korea (KR)

High Risk Countries

  • Angola (AO)
  • Antigua and Barbuda (AG)
  • Armenia (AM)
  • Benin (BJ)
  • Brazil (BR)
  • Cape Verde (CV)
  • Colombia (CO)
  • Comoros (KM)
  • Curacao (CW)
  • Dominica (DM)
  • Dominican Republic (DO)
  • Ecuador (EC)
  • El Salvador (SV)
  • Guatemala (GT)
  • Moldova (MD)
  • Montenegro (ME)
  • Morocco (MA)
  • India (IN)
  • Kazakhstan (KZ)
  • Kenya (KE)
  • Kyrgyzstan (KG)
  • Lao People’s Democratic (LA)
  • Mozambique (MZ)
  • Paraguay (PY)
  • Philippines (PH)
  • Serbia (RS)
  • Sierra Leone (SL)
  • St Kitts & Nevis (KN)
  • St Lucia (LC)
  • St Maarten (SX)
  • St Vincent & Gren (VC)
  • Tajikistan (TJ)
  • Tanzania (TZ)
  • Thailand (TH)
  • Turkey (TR)
  • Turkmenistan (TM)
  • Ukraine (UA)
  • Uzbekistan (UZ)
  • Vietnam (VN)

Prohibited Countries

  • Afghanistan (AF)
  • Algeria (DZ)
  • Bangladesh (BD)
  • Bolivia (BO)
  • Crimea (N/A)
  • Cuba (CU)
  • Egypt (EG)
  • Iran, Islamic Republic of (IR)
  • North Korea (KP)
  • Syria (SY)
  • Venezuela (VE)
  • Russian Federation (RU)
  • Belarus (BY)
  • Ghana (GH)
  • Central African Republic (CF)
  • Panama (PA)
  • Congo, the Democratic Republic (CD)
  • China (CN)
  • Barbados (BB)
  • Eritrea (ER)
  • Cambodia (KH)
  • Ethiopia (ET)
  • Iceland (IS)
  • Republic of Guinea (GN)
  • Jamaica (JM)
  • Iraq (IQ)
  • Mongolia (MN)
  • Lebanon (LB)
  • Nicaragua (NI)
  • Liberia (LR)
  • Uganda (UG)
  • Libya (LY)
  • Albania (AL)
  • Mali (ML)
  • Mauritius (MU)
  • Myanmar (MM)
  • Guam (GU)
  • Pakistan (PK)
  • American Samoa (AS)
  • Somalia (SO)
  • Samoa (WS)
  • South Sudan (SS)
  • Trinidad & Tobago (TT)
  • Sudan (SD)
  • United States Virgin Islands (VI)
  • Yemen (YE)
  • Cayman Islands (KY)
  • Zimbabwe (ZW)
  • Palau (PW)
  • Bahamas (BS)
  • Vanuatu (VU)
  • Botswana (BW)
  • Seychelles (SC)
  • Oman (OM)
  • Fiji (FJ)
  • Puerto Rico (PR)
  • Saudi Arabia (SA)
  • Nigeria (NG)
  • Burundi (BI)
  • Sri Lanka (LK)
  • Tunisia (TN)
  • Guinea Bissau (GW)
  • Haiti (HT)
  • United States (US)
  • Laos (LA)
  • Guyana (GY)
  • Maldives (MV)
  • Bosnia-Herzegovina (BA)
  • Gaza Strip (PS)
  • West Bank (Palestinian Territory) (PS)
  • Western Sahara (EH)
  • Kosovo (XK)
  • Marshall Islands (MH)
  • Belize (BZ)
  • British Virgin Islands (VG)
  • United Kingdom (UK)

14. The company does not provide services for the UK citizens due to the updated regulatory requirements of the Financial Conduct Authority.

Risk factors regarding the customer IP geography

15. When recognizing the risk of money laundering or terrorist financing and assessing the associated risk level based on the type and subject of the transaction.

16. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. considers:

  • The type of virtual currency involved in the transaction.
  • The market value of the virtual currency involved in the transaction.
  • The form of the transaction.
  • Whether the client demands the conclusion of a non-equivalent transaction based on economic factors.
  • Whether the payment by the client exceeds EUR 15,000.
  • Whether the transaction occurs under atypical circumstances.
  • Whether transactions of the same property value are performed within a very short time interval.

17. A higher risk of money laundering or terrorist financing may be indicated by:

  • The client demanding the conclusion of a non-equivalent transaction based on economic factors.
  • Payment exceeding EUR 15,000.
  • The transaction occurring under atypical circumstances.

18. A low risk of money laundering or terrorist financing may be indicated by:

  • Payment for the transaction being significantly financed with money obtained from a bank loan or bank credit.
  • Payment for the transaction being fully financed by means of a bank transfer.
  • The transaction being concluded due to a legal or economic event that previously caused legal effects for the client.

19. Risk scoring according to customer turnover:

  • Low risk – The customer’s turnover does not exceed 7,500 EUR.
  • Mid risk – The customer’s turnover does not exceed 30,000 EUR.
  • High risk – The customer’s turnover exceeds 30,000 EUR.

Final provisions

20. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will review and update this risk assessment regularly, at least once per year, or whenever there are changes in the risk factors outlined in this assessment.

21. When applying this risk assessment, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. will consider its status as a regulated institution and adhere to the specific requirements governing business activities in the realm of virtual currencies.

Annex No 3 “Reporting Manual”

AML Officer and Reporting Obligations to GIIF

1. Appointment of Senior Management: WINTERFOX SOLUTIONS POLAND Sp. z.o.o. shall designate senior management members responsible for fulfilling the obligations outlined in the Polish AML Act. If a management board or another governing body is present, a member of such a body will be assigned to oversee the implementation of these obligations.

2. Appointment of AML Officer: WINTERFOX SOLUTIONS POLAND Sp. z.o.o. shall appoint an AML Officer—a senior-level employee—who is responsible for ensuring compliance with money laundering and terrorist financing regulations. The AML Officer oversees both the company’s operations and the activities of its employees and other personnel involved. Additionally, the AML Officer is responsible for submitting the following notifications, as specified in Articles 74(1), 86(1), 89(1), and 90 of the Polish AML Act, on behalf of WINTERFOX SOLUTIONS POLAND Sp. z.o.o.:

  • Transaction Reporting: Providing information on transactions that exceed the threshold limits set by the Polish AML Act.
  • Suspicious Activity Reporting: Notifying the General Inspector of Financial Information (GIIF) about circumstances that could indicate a suspicion of money laundering or terrorist financing.
  • Electronic Suspicion Reporting: Submitting notifications to the GIIF, via electronic communication, if there is justified suspicion that a specific transaction or property is linked to money laundering or terrorist financing.
  • Prosecutor Notification: Informing the competent prosecutor in cases where there is a justified suspicion that the property involved in a transaction or held in an account is the result of an offence other than money laundering, terrorist financing, or a fiscal offence, or is related to such offences.
  • Post-Transaction Reporting: Reporting to the GIIF, through electronic means, if it was impossible to notify them prior to conducting a suspicious transaction. In such cases, the company must explain the reasons for the delay and provide supporting information to confirm the suspicion.

3. Quarterly Reporting: The AML Officer is also responsible for preparing and submitting quarterly statistical reports to the GIIF.

Information Requested by GIIF

4. Upon request from the General Inspector of Financial Information (GIIF), WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must promptly provide or make available any information or documents in its possession that are necessary for GIIF to perform its duties under the Polish AML Act. This may include details related to:

  • Customers;
  • Transactions carried out, as outlined in point 5;
  • The type, value, and location of assets;
  • The application of customer due diligence measures;
  • IP addresses used to connect to WINTERFOX SOLUTIONS POLAND Sp. z.o.o.’s information system, along with connection times.

5. In the request mentioned in points 1 and 2, the GIIF may specify:

  • The deadline and format for providing or making the information or documents available;
  • The scope of the information and the timeframe within which it was gathered by the obligated institution during the application of customer due diligence measures or specific occasional transactions.

6. The information and documents referred to in point 1, must be provided and made available free of charge.

Transactions Exceeding Threshold Limits Prescribed in the Polish AML Act

(Article 72 of the Polish AML Act)

7. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. is required to report the following to the GIIF:

  • Any payment received or funds disbursed exceeding the equivalent of EUR 15,000;
  • Transfers of funds exceeding EUR 15,000 originating from outside the Republic of Poland.

8. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must submit this information within 7 days from:

  • The receipt of payment or disbursement of funds, in reference to point 1(a);
  • The time when payment means are made available to the recipient, in reference to point 1(b).

9. When calculating the 7-day reporting deadline, the provisions of the Polish Code of Administrative Procedure (Act of June 14, 1960) apply. The deadline begins the day after the event occurs. For example, if a payment is received on July 22, the deadline to report is July 29 by 23:59:59.

10. If the deadline falls on a public holiday or a Saturday, the reporting deadline is extended to the next business day that is neither a public holiday nor a Saturday.

Notification to the GIIF Regarding Suspicion of Money Laundering or Terrorist Financing

(Article 74 of the Polish AML Act)

11. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. is required to notify the GIIF of any circumstances suggesting a suspicion of money laundering or terrorist financing.

12. The notification must be submitted immediately, and no later than two business days after the suspicion is confirmed.

13. The notification should include:

  • Identification details of the customer of WINTERFOX SOLUTIONS POLAND Sp. z.o.o. submitting the report;
  • Any available identification data of individuals, legal entities, or organizational units associated with the suspicious activity;
  • The type, value, and location of the relevant assets;
  • The account number associated with the customer, identified by IBAN or, if not available, another identifier;
  • Identification data of the related transactions or attempted transactions;
  • Indication of the European Economic Area state involved, if the transaction is cross-border;
  • Any available information concerning the identified risk of money laundering or terrorist financing, and details of the prohibited act from which the assets may originate.

14. The notification must include a justification that details:

  • Information and documents collected prior to establishing the business relationship, such as the customer’s business profile, frequency of transactions, and declared source of funds;
  • Data collected during the course of the business relationship, such as whether transactions aligned with the established profile and any changes in ownership or risk;
  • Financial security measures applied after suspicious circumstances were identified and their outcomes (e.g., analysis of the customer’s transactions with selected parties);
  • Actions taken in response to the suspicious circumstances and the results (e.g., whether the client provided requested documents fully or partially);
  • Information and documents reviewed after identifying suspicious circumstances, and their outcomes (e.g., identifying ambiguities in submitted contracts or invoices);
  • How identifying the suspicious circumstances impacted the business relationship (e.g., whether transactions were suspended or the business relationship was terminated).
Notification to the competent prosecutor of any case of acquiring reasonable suspicion that the assets subject to transaction or collected on the account originate from a crime other than the crime of money laundering or financing of terrorism or a fiscal crime, or are associated with a crime other than the crime of money laundering or financing of terrorism or a fiscal crime (art. 89 of Polish AML Act)

15. WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must promptly notify the competent prosecutor upon reasonably suspecting that assets involved in a transaction or held in an account are linked to a crime other than money laundering, terrorist financing, or a fiscal crime, or are associated with such a crime.

16. In the notification, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. shall include all available information related to the suspicion, along with the anticipated time of the transaction mentioned in point 1. Until a decision is received, and no longer than 96 hours from the submission of the notification, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must refrain from executing the transaction or any other actions involving the account containing the assets in question.

17. Within the timeframe specified in the Reporting Manual, the prosecutor must issue a decision either to initiate or decline legal proceedings, and promptly notify WINTERFOX SOLUTIONS POLAND Sp. z.o.o.. If proceedings are initiated, the prosecutor will issue a decision to suspend the transaction or freeze the account for a maximum period of six months from the date the notification was received.

18. A decision to suspend the transaction or block the account may also be issued without a prior notification.

19. The decision will specify the scope, method, and duration of the suspension or account freeze. This decision can be appealed to the court with jurisdiction over the case.

20. The suspension of the transaction or account freeze must be lifted within six months of the decision being issued.

21. Upon receiving the decision, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must immediately submit information and copies of the notification to the GIIF using electronic communication means.

Identification form

22. To fulfill the obligations outlined in the Reporting Manual for the first time, WINTERFOX SOLUTIONS POLAND Sp. z.o.o. must submit an identification form to the GIIF.

23. The identification form for the obligated institution includes the following information:

  • The name of the institution, including its organizational form;
  • NIP (Tax Identification Number);
  • The type of activity carried out by the institution;
  • The registered office address or business location address;
  • The name, surname, position, phone number, and email address of the AML Officer;
  • The names, surnames, positions, phone numbers, and email addresses of other employees responsible for implementing the Polish AML Act, whom the institution designates for communication with the GIIF.